Dimension Bug

Hello, I am having an issue where I’m using a file and then I try to do some dimensioning and the dim command stops working. I have to quit and restart the application to continue.

Rhino 6 SR8 2018-8-28 (Rhino 6, 6.8.18240.20051, Git hash:master @ d037927543424e8b3ce54e46b435866178a6349c)
Licence type: Commercial, build 2018-08-28
License details: Cloud Zoo. In use by: Brennan Aitken-Gantz ()

Windows 7 SP1 (Physical RAM: 16Gb)
Machine name: B-LAPTOP

Quadro M1000M/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 388.75)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-20-2017
Driver Version: 23.21.13.8875
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.8.18240.20051
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.8.18240.20051
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.8.18240.20051
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.8.18240.20051
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\Calc.rhp “Calc”

Hi Brennan - when it stops working, does this mean nothing at all happens when you run the command or does it go through the motions but does not show a result, or?

thanks,
-Pascal

Pascal,

I type “dim”, nothing happens. No crash or anything. Just no response.

Hello - Hm… what if you then access the command from a menu or toolbar button - does that work?

-Pascal

I’ll try that next time and report, I never use those! haha, only keyboard.

I’m curious if you tap Escape a couple time and then type DIM again does the command start?

I’ll also try that next time and report. Thank you.

okay, so the bug is happening now. I’m in top view. I type dim, nothing. I select linear dimension from the drop down and nothing. What else should I try?

I can do other types of dimension btw

@lowell - do you have any idea what might be going on here?

-Pascal

It spontaneously started working again. I’m wondering if the problem is between the keyboard and the seat.

We have had a similiar bug in the Office, using continuous dimensions. After using con. aligned dimensions,all dim commands stopped working until Rhino was restarted. We did not find a way to reliably force that bug to occour, as it happened sometimes after the first time using a con. dimension and sometimes after a couple.

It’s happening again. It’s as if the program has forgotten the dimension command.

Weird.
@Brennan_Aitken-Gantz, is this only happening with the linear dimension for you? That is, consistently, that will never happen with any of the other dimension tools? Also, is this happening to one single file only? What if you save the file and then start a new file in the same Rhino session. Just draw a rectangle and then try to dimension it, does that work?

@rgr, For you this happens with all dimension tools? Is this still happening? One single file?

CC: @lowell

We don’t usually dimension by hand and my memory of that case is kind of blurry, but afair it happened using continous dims of all sort, and the same happened for the colleague, using a different file on a different computer. All Rhino installs are up to date.
In the meantime, I had it not happen again to me but I only used it once or twice since then.

When you do that, do you see the characters appear on the command line?

When you type Di, are there auto-complete choices suggested?
When you type dim, with a lower-case d, does Rhino auto-complete to Dim with an upper-case D?

When you type Dim and then press Enter, what appears next on the command line and in the command history window?

When you are in this state and press the Linear dimension toolbar button, what appears on the command line and in the command history window?

Wim,
It has happened with both linear and aligned dimension. I can check the full range next time it happens.
I don’t know if it’s across files, but my recollection is that it is per open file. I’ll check this as well.
If I save the file, close it, and reopen it - it works.
I’ll try the rectangle trick and report.

Lowell,
When I type dim nothing autopopulates in the command line. I don’t know where the toolbar is because I never use them.
If I type dim and hit return, nothing happens but the command line does reset somehow - it reflects some input has happened but nothing shows up or happens or responds. It jumps a line I think… bad memory.

Hope that helps.

I’ve been getting this dimension problem as well. Just now in fact again. Happens about once a day, and the solution is to restart the program. Please fix.

That’s where you come in.
If you can help us recreate the problem, then we can repeat it in the debugger, find the problem, and fix it.

Im not sure how to recreate it. It’s random. Not sure what the process is with the debugger. I usually just post issues to this forum?

The developers have a debug version of Rhino on their systems. They can run Rhino and watch each line of code execute.
When we have a repeatable problem, they can follow the steps that cause the problem and see where the problem is in the code.

That’s why we ask for the steps to repeat the problem.