Copy and paste problem: pasting takes ages. Very very slow

gian · November 11, 2020, 6:53pm

It seems like Rhino 7v Beta is still affected - at least in all the computers in my studio! - by an ancient problem: pasting takes a lot of time. By the way it was happening to me also in v7 WIP.

And it happens on all the three different PCs I have in my studio: a desktop workstation DELL T7600, a Portable Workstation DELL M3800 and a Microsoft Surface Pro 7. So: not a single case, I would say. All the machines are Windows 10, up to date.

On all of them, pasting command takes ages, also when starting from a clean file then modeling a single cube and trying to copy/paste it.

On the T7600 and the Surface, setting Display Pipeline to “Windows” instead of the default “OpenGL”, solves the problem; but, of course, I wouldn’t keep this setting.

Strange enough, if I try to do the same on the DELL M3800, viewports are not working anymore: modeling operations become “blind” meaning that, whatever you do, nothing changes in the viewport. The viewport remain “frozen” to the visualization that was there before switching display pipeline to “Windows”. So, on that machine, not even switching to display pipeline setting to “windows” works.

I’m kind of desperated, as this, appearently “minor” bug, makes the modeling process incredibly frustrating.

Hope that a solution will be found.

Gian

Normand · November 11, 2020, 7:56pm

Hi @gian
It sounds like you are having major graphics card/driver problems. Run the command Systeminfo In Rhino on each machine and post the results here. I’m guessing it’s either a driver- or plugin issue.
HTH, Jakob

gian · November 12, 2020, 2:13pm

Hi Jackob,

first of all: thank you! Here you are the systeminfo files. Even if, sincerely, it seems really weird to me that, on three totally different machines, with totally different graphic cards, bought with many years one to another, the problem could be the graphic card drivers for each of them. The only one where I reckon I could actually have drivers problems is the M3800: that one has always been a bit tricky, when talking about graphic system drivers. But what about the brand new Microsoft Surface 7?

Anyway I attach here the systeinfo files: whatever possible idea is welcome!

********************* DELL M3800 *************************

License type: Educational, build 2020-11-04
License details: Cloud Zoo
Expires on: 2020-12-19

Windows 10.0 SR0.0 or greater (Physical RAM: 7.9Gb)

Hybrid graphics system.
Primary display: Intel® HD Graphics 4600 (Intel) Memory: 1GB, Driver date: 9-29-2016 (M-D-Y).
Primary OpenGL: NVIDIA Quadro K1100M (NVidia) Memory: 2GB, Driver date: 3-16-2018 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 391.25

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-16-2018
Driver Version: 23.21.13.9125
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7 WIP\Plug-ins\Commands.rhp “Commands” 7.0.20309.6003
C:\Program Files\Rhino 7 WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.0.20309.6003
C:\Program Files\Rhino 7 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.0.20309.6003
C:\Program Files\Rhino 7 WIP\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.0.20309.6003
C:\Program Files\Rhino 7 WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.0.20309.6003
C:\Program Files\Rhino 7 WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7 WIP\Plug-ins\Displacement.rhp “Displacement”

********************* DELL PRECISION T7600 *************************

Rhino 7 SR0 2020-11-4 (Rhino 7 BETA, 7.0.20309.06003, Git hash:master @ 368ab021c8426434a95c36999f545f918e04df2c)
License type: Educational, build 2020-11-04
License details: Cloud Zoo
Expires on: 2020-12-19

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro 4000 (NVidia) Memory: 2GB, Driver date: 7-22-2015 (M-D-Y). OpenGL Ver: 4.5.0 NVIDIA 353.62

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.5
Shading Language: 4.50 NVIDIA
Driver Date: 7-22-2015
Driver Version: 10.18.13.5362
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\Iris (1cd9c8f5-c901-426c-8e80-d6a2e2b18bba)\1.0.7284.18297\Iris.WinR6.rhp “Iris” 1.0.0.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino WIP\Plug-ins\Commands.rhp “Commands” 7.0.20309.6003
C:\Program Files\Rhino WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.0.20309.6003
C:\Program Files\Rhino WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.0.20309.6003
C:\Program Files\Rhino WIP\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.0.20309.6003
C:\Program Files\Rhino WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.0.20309.6003
C:\Program Files\Rhino WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino WIP\Plug-ins\Displacement.rhp “Displacement”

********************* SURFACE PRO 7 *************************

Rhino 7 SR0 2020-10-21 (Rhino 7 BETA, 7.0.20295.18003, Git hash:master @ 2d4a7a5745d415e03dcb6752fc9743c66211a738)
License type: Educational, build 2020-10-21
License details: Cloud Zoo
Expires on: 2020-12-05

Windows 10.0 SR0.0 or greater (Physical RAM: 7.6Gb)

Non-hybrid graphics.
Primary display and OpenGL: Intel® Iris® Plus Graphics (Intel) Memory: 1GB, Driver date: 12-21-2019 (M-D-Y). OpenGL Ver: 4.6.0 - Build 26.20.100.7641

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 26.20.100.7641
Driver Date: 12-21-2019
Driver Version: 26.20.100.7641
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7 WIP\Plug-ins\Commands.rhp “Commands” 7.0.20295.18003
C:\Program Files\Rhino 7 WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.0.20295.18003
C:\Program Files\Rhino 7 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.0.20295.18003
C:\Program Files\Rhino 7 WIP\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.0.20295.18003
C:\Program Files\Rhino 7 WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.0.20295.18003
C:\Program Files\Rhino 7 WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7 WIP\Plug-ins\Displacement.rhp “Displacement”

Normand · November 12, 2020, 2:55pm

Hi @gian
The drivers are all old - some of them even VERY old - in terms of graphic drivers. You should update them (or at least check for updates) once every 2-3 months. If you look at the notification tab (right side of the Rhino interface - right click and select “Notifications” if they aren’t turned on), you should see some links to follow for updated drivers
HTH, Jakob

gian · November 12, 2020, 4:10pm

Hi @Normand,
updated drivers to the very last availables for all the three system (the older “installable” on the systems is a driver of end 2018, the newer is 2020).

Updated also all the Windows drivers to last version.

No luck: nothing changes at all! Exactly same problem with pasting: open Rhino, model a cube, copy the cube, paste…looong wait.

Any other idea? I’m quite frustrated.

Normand · November 13, 2020, 1:29pm

Hi @gian
Nothing springs to mind, but run the SystemInfo command again and post the results - maybe @pascal can take a look?
-Jakob

gian · November 13, 2020, 2:00pm

Hi @Normand
Now I am not in my studio, so I’ll post the systeminfo results as I’ll be back! But I can add to my description a (useful?) detail: when copying entities through gumball dragging (gumball arrow+alt key and drag), copy is instantaneous: no lags, no waiting time at all, despite object complexity. Isn’t this weird?

_Gian

pascal · November 13, 2020, 4:12pm

Hi all - thanks, this is an open item here -
RH-60569 Paste lags

-Pascal

gian · November 13, 2020, 4:29pm

Hi @pascal

Thank you for your feedback! Does it means it’s a known bug being addressed or at least observed? Sorry for the stupid question but this is the fist time I see the platform where your link goes to. Seems like a bug addressing platform to me, but just to be sure.

Bye.

_Gian

PS: ok, opened a bit widely my shortsighted eyes and I’ve seen the box on the right hand side of that window. And, yes, it’s a bug tracking platform.

walter2 · November 22, 2020, 6:23am

I am having the same problem with Rhino7. Makes it difficult to work since I am constantly cutting and pasting. I will switch back to Rhino6 if this is an unsolved problem. Is there an issue opening files in Rhino6 that have been saved in Rhino7?

Rhino 7 SR0 2020-11-9 (Rhino 7, 7.0.20314.03001, Git hash:master @ 9d1a3d02b292e00d3480c301d33f414d91acdcbd)
License type: Evaluation, build 2020-11-09
License details: Cloud Zoo
Expires on: 2021-02-11

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)

Hybrid graphics system.
Primary display: Intel® HD Graphics 4000 (Intel) Memory: 2GB, Driver date: 1-21-2020 (M-D-Y).
Primary OpenGL: NVIDIA NVS 5400M (NVidia) Memory: 1GB, Driver date: 2-27-2018 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 389.08

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-27-2018
Driver Version: 23.21.13.8908
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino
C:\Users\Owner\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Flamingo nXt 5.0 (fd53f8c4-546d-47d1-8820-e66c97645a97)\5.5.18347.11581\5.5\Legacy\Flamingo.Legacy.dll "Flamingo nXt Legacy File Reader " 5.5.18347.11581
C:\Users\Owner\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Flamingo nXt 5.0 (fd53f8c4-546d-47d1-8820-e66c97645a97)\5.5.18347.11581\5.5\Flamingo.nXt.rhp “Flamingo nXt 5.5” 5.5.18347.11581

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.0.20314.3001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.0.20314.3001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.0.20314.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.0.20314.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.0.20314.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\SolidTools.rhp “SolidTools”

gian · November 22, 2020, 7:12am

Yes and No: meaning that you can’t open files created with Rhino 7 in Rhino 6, but you can save them from Rhino 7 in Rhino 6 format. Please look carefully at the “Save” Window and select the Rhino 6 format.

By the way: if you want to switch back (and not to upgrade to 7), you should consider seriously doing this operation with all the new files you created with Rhino 7, as I suppose the Beta version will expire soon: Rhino 7 final is already out and being sold.

Have a nice day.

 _Gianpietro

walter2 · November 22, 2020, 1:52pm

Thanks. I officially own Rhino5. More than one person at McNeel told me to evaluate 6 until 7 came out, since there will be significant improvements in 7. I was ready to sign up for 6 again with a new email (as suggested by McNeel employees) and 7 became available to evaluate, so I downloaded it. It appears that 6 is no longer available as an evaluation. Hmmm. Is my only choice to keep using 7 even though it is painful? Detail: There is a separate upgrade price for 6 and 7. For some reason, if I upgraded to 6 it is necessary to pay the same significant upgrade price for 7. I was waiting to pay for 7 as suggested by employees of McNeel. Might need to call McNeel on Monday.

logikman · June 8, 2023, 7:07am

I have had this porblem eever since Rhino 6 and its been a lot worse in Rhino 7.
Binbg 71… and I dont tave much time left to keep to watching hour glasses !

when I try to copy and paste a detail view on alyout all I get is an hour glass that sita there for ages (over 50 seconds !)
If I hit enter nohting sesm to happen, then I move the mouse and tape escape but the hour glass still sits there.
about 50 secs ater the details view I psates apears and another one appears at the mouse pointer.
Whilr I am typing this Rhino os till shoing an hour glass and that was pasted over a minute ago ?!!
Now there are two pastes on my layout an still another copy at the mous pointer as I move it .
What is going on !!!
BTW ALL drivers are up to date, windows is up to date and …its just stopped with two copies of what I pasted.

Gijs · June 28, 2023, 2:36pm

@logikman I’m afraid I need a file from you and the result of your _SystemInfo to check this issue. Confidential files can be sent here.
The issue linked in this thread is said to be solved.