Can not run Rhino

Rhino Rhino for Windows
1

Hello,
My current problem is that I can not even run Rhino.

I ran it few weeks ago and it worked as well but since one week when I launched the application, nothing happens. And when I go to the Task Manager window, it tells that Rhino is open in the background. I can launch 7 Rhino it will show 7 Rhino in background tasks.

Here is my configuration:

Summary
Nom de l’appareil LAPTOP-B6U49E68
Processeur AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz
Mémoire RAM installée 8,00 Go (7,36 Go utilisable)
ID de périphérique DA7B69F9-1EC6-4A5D-B100-38759B6E3C1A
ID de produit 00325-81802-21483-AAOEM
Type du système Système d’exploitation 64 bits, processeur x64
Stylet et fonction tactile La fonctionnalité d’entrée tactile ou avec un stylet n’est pas disponible sur cet écran

Can someone help me please? Thank you

Best regards

2

Try starting Rhino in Safe mode to start.

3

Jim is right.
Start Rhino in Safe mode.
Then run SystemInfo in Rhino and post the results.

If you’re on a laptop using a second monitor, try it with just the bare laptop plugged into power.

4

Thank you for your answer.

Unfortunately, even in Safe mode it does not run, but I can see a Rhino 7 in the task manager.
Just to be precise I’m on Windows 11

5

ok, lets try a repair on rhino-

go to add remove programs, tehn single left click on rhino 7, then choose modify>repair and let the installer do it’s thing.

any better?

If not, you may need to update your graphics card drivers as win 11 will have not done that.

still no luck?

try a .net repair and reinstall the vcruntime libraries- links below-

.net repair here-
https://www.microsoft.com/en-us/download/confirmation.aspx?id=30135

vcruntime library here-
https://aka.ms/vs/17/release/vc_redist.x64.exe

Still no luck? please let us know by emailing tech@mcneel.com or calling us at 206-545-6877

6

Thank for your help

But those methods did not fix the problem. I contacted the email you gave me.

Regards

7

In Windows Device Manager in the Display Adapter section, do you have one named ‘Citrix’?