Hello, good afternoon, I downloaded the trial of the program for Windows, and I have a problem, the work grids appear black so I can’t do anything.
I searched for options on the internet about what it could be but I did not find a solution, I opened the program in safe mode but several things I cannot do. I appreciate your help to solve it
Can you post your system info (type systeminfo in the rhino command line) and a screen shot of what you are seeing? Thanks.
Rhino 7 SR26 2023-1-9 (Rhino 7, 7.26.23009.07001, Git hash:master @ 92abcf7c453c78a236526390d91d0ac1f6779143)
License type: Evaluación, revisión 2023-01-09
License details: Cloud Zoo
Expires on: 2023-05-07
Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 3.9Gb)
Computer platform: LAPTOP - Plugged in
Standard graphics configuration.
Primary display and OpenGL: Intel(R) HD Graphics 4000 (Intel) Memory: 2GB, Driver date: 12-21-2015 (M-D-Y). OpenGL Ver: 4.0.0 - Build 10.18.10.4358
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.0 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.0
Shading Language: 4.00 - Build 10.18.10.4358
Driver Date: 12-21-2015
Driver Version: 10.18.10.4358
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2109108 KB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Well, unfortunately, your laptop is old and way out of specifications for Rhino 7 - the video card is too weak and the driver is more than 7 years old - from 2015 !
Not sure if you can find a more recent driver for the video card, but not sure if that would help anyway…
Perfect, thank you very much for the info!
Could you confirm if this computer is OK to use the program?
from what I see yes, but I don’t know much about software.
Apple MacBook Pro Retina MF843LL/A 13 pulgadas, Intel Core i7 de 3.1 GHz, memoria de 16 GB, SSD de 512 GB, macOS 10.14 Mojave
you can try updating you intel card here-
you can also try dropping your open gl slider one click-
this may get rhino running, but with this machine, it won’t run well.
Here are system requirements for the mac-