Rhino Black Screens

Rhino Rhino for Windows
1

Hi,

I keep having the same issue with Rhino where I will be modelling in 3D and then rhino will lag for a second and then all screens turn black. I usually can still save the model but then have to restart Rhino to work on it again. The model then reopens but the same thing keeps happening. I am usually in shaded mode in 3D with all my other views set to wireframe. I have been using Rhino for 10 years and I know that the model is not damaged or complex. It’s an 11mb file that I am currently working with. My laptop specs are fine, not amazing but definitely enough to cope with a small rhino file. Does anyone have any ideas why this is happening.

Thanks,

Fin

2

Hi Fin -

Please run the Rhino SystemInfo command and copy-paste the result here.
-wim

3

Hi Wim,

Thanks for getting back to me and sorry for the slow response. Here is the system info breakdown. Thanks

Rhino 7 SR34 2023-9-24 (Rhino 7, 7.34.23267.11001, Git hash:master @ a37d83041828484840f2448d5b3e3770e46694f9)
License type: Educational Lab License, build 2023-09-24
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 7.8Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Standard graphics configuration.
Primary display and OpenGL: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 6-1-2021 (M-D-Y). OpenGL Ver: 4.6.0 - Build 27.20.100.9664
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 27.20.100.9664
Driver Date: 6-1-2021
Driver Version: 27.20.100.9664
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino
C:\Users\Fin\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22290.1357

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

4

Id like to add that I also read on a forum that someone was having a similar problem when they were using a second screen (which I am). However, I have the problem when I am just using rhino on my laptop without the second screen plugged in.

Thanks,
Fin

5

I don’t think your graphic card is suitable for Rhino.

6

Ah ok. Thanks Martin