I’ve recently switched to rhino 7 and immediately started getting these weird pixel distortions on some materials(original rhino materials) in my render view. Ive tried re-assigning these materials but i can’t seem to fix the issue. Any help would be deeply appreciated.
Hello - Please run the
SystemInfo command in Rhino and copy/paste the results here.
Thank you for getting back!
Here is my system info.
Rhino 7 SR5 2021-3-9 (Rhino 7, 7.5.21068.13002, Git hash:master @ 76e41732e41ab44776e5ac3fa043f38d54440011)
License type: Commercial, build 2021-03-09
License details: Cloud Zoo
Apple Intel 64-bit macOS Version 11.2.2 (Build 20D80) (Physical RAM: 32Gb)
Mac Model Identifier: MacBookPro16,1
Language: en-GB (MacOS default)
AMD Radeon Pro 5500M OpenGL Engine (OpenGL ver:4.1 ATI-4.2.15)
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: ATI Technologies Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 8176 MB
Graphics: AMD Radeon Pro 5500M
Displays: Color LCD (264dpi 2x)
Intel UHD Graphics 630 (1536 MB)
AMD Radeon Pro 5500M (8 GB)
Color LCD (1792 x 1120 @ 59.00Hz)
Apple Inc.: Touch Bar Backlight
Apple Inc.: Touch Bar Display
Apple Inc.: Apple Internal Keyboard / Trackpad
Apple Inc.: Ambient Light Sensor
Apple Inc.: FaceTime HD Camera (Built-in)
Apple Inc.: Apple T2 Controller
Third party kernel extensions
Third party plugins
Rhino plugins that do not ship with Rhino
/Users/KantoIwamura/Library/Application Support/McNeel/Rhinoceros/packages/7.0/IntelDenoiser/0.6.0/IntelDenoiser.Mac.rhp “IntelDenoiser.Mac” 18.104.22.168
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.5.21068.1002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.5.21068.1002
/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 7.5.21068.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.5.21068.1002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.5.21068.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.5.21068.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp “Import_OBJ” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp “export_xaml” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp “export_OBJ” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp “Export SVG” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp “Export_DAE” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp “PDF Export” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp “IGES Export Plug-in” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp “Import_SVG” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp “Export_AMF” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp “Import_DST” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp “PLY - Polygon File Format Export” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp “Import_AMF” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.5.21068.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.5.21068.13002
That looks pretty strange. Can you send us the file that is having problems, even if it’s really simple? Can you also give step-by-step instructions for how to reproduce the issue? You can attach the file here or send it using Rhino - Upload to Support.
model for inspection.3dm (19.9 MB)
Attached is a simplified version of the 3D model Im currently working on. The issue appears as soon as I open the file and it shows in different areas every time I open it. I have also attached images showing two versions of bug which appeared on separate occasions. My hunch was that it resonated from the mapping of the material but it these bugs seems to happen on both “WCS” and “Channel 1” mapping… Please try open the file several times because sometimes the issue won’t show up at all.
Thanks. Unfortunately I’m unable to reproduce the problem even after opening the file many times. I created a YouTrack item and assigned it to @andy because he has an AMD card. I’m hoping he can reproduce it.
Thank you David. hopefully there is an answer to this,
Hi, Andy was able to reproduce the problem. Has there been any progress on solving this issue?
I’m afraid not. I’m currently busy with another thing but I will try to get to it soon.
please let me know if you had any updates on this issue… thank you!
We’ve been able to reproduce the issue but not fix it. It seems to be an AMD GPU driver problem, because we’re not seeing this with any other GPU.
Can you please test this workaround: After loading the file, can you run the command
TestDavidEClearTextureCaches and press
ClearAllCaches. This should work around the issue in the current Rhino session. Keep in mind that the command is a test command so it won’t auto-complete.
Hi Matthew -
Bug item RH-63350 has not yet been fixed, no. This thread will get a notification when it does.