We are encountering an issue with ShapeDiver when uploading a file. The error message displayed is: “Loading your model took longer than the maximum allowed 20 seconds.”. After some investigation, we noticed that this issue might be caused by the importation of external geometry.
When we internalize the geometry in the Grasshopper components, the file uploads without any problem. This suggests that the issue might be related to the handling or processing of imported geometry.
Questions:
- Are there specific best practices or limitations for importing geometry that we should be aware of when using ShapeDiver?
- Is there a way to optimize the upload process to avoid this timeout error, especially when importing external geometry?