GH file loading problem

Hello Everyone,

We are trying to upload to shapediver our GH file which is around 11.6 Mega as file size and we have an account which give us access to upload until 20 Mega and unforunitaly we get this message :

Error

Loading your model took longer than the maximum allowed 60 seconds.

Model uuid: 9dd917a4-c6de-4edf-b36d-5ef9ae1fe4af

Model guid: 0df964a5-9fe9-4850-892c-b280c71cb066

We don’t know why 60 seconds in the case that we are still under 20 mega, we need a solution fast please.

Note: the computation time of the file is based on upload an input as dwg. so the file has no computation time because there is no input.

Regards

The feedback you received from our model checking process suggests that the model takes a long time to be loaded in Grasshopper. Given that your model’s size is 11.6 Mb, please let me know whether one of the following is true:

  • Does the model contain a very high amount of components?
  • Does the model contain lots of internalized geometry?

Sorry but what do you mean with very amount of components ?

And actually we don’t have that many. we have clusters. can we do with you short talk to check it with us ?

The components used inside clusters also need to be checked by our servers. If your clusters contain a high amount of them, it might be what is causing the long compilutation times.

If you cannot share your Definition here, I suggest you join the next community catch-up to discuss your issues directly: Calendly - Mathieu Huard