This is the second time I have encountered this problem. When trying to start Rhino 7, on the loading screen it closes down when it’s trying to load the “Displacement” plug-in. But sometimes it stops at other plug-ins like “3Dconnexion 3D mouse” so I’m not sure what is the exact problem. Last time the problem sort of went away after I opened Rhino in safe mode but it’s not working this time. I also tried uninstalling and reinstalling the app but nothing seems to be working.
Hi Hui Wen Tan,
Lets try a repair install, go to Add/Remove Programs>Rhino 7> Modify>Repair
Then try opening in Safe Mode and disable any 3rd party plugins via Properties>Plugins> (sort by plugins that do not ship with Rhino)
If you are able to open in safe mode please run SystemInfo in the Rhino command line and post the result.
Hi, thank you for responding. I have followed the steps, below is the results:
Rhino 7 SR35 2023-12-12 (Rhino 7, 7.35.23346.11001, Git hash:master @ 6916542aa86609e2c43094fedcff51a3bd3c5723)
License type: Educational Lab License, build 2023-12-12
License details: Cloud Zoo
Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Standard graphics configuration.
Primary display and OpenGL: Intel(R) Iris(R) Plus Graphics (Intel) Memory: 1GB, Driver date: 7-21-2022 (M-D-Y). OpenGL Ver: (null)
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL (null) (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 7-21-2022
Driver Version: 30.0.101.3118
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: 16777472 x 1
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.35.23346.11001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.35.23346.11001
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.35.23346.11001
Unfortunately I still cannot open Rhino 7 itself. I am not sure if this is relevant, but I also just found out that my NVIDIA graphics driver is not working, though the default Intel(R) Iris(R) Plus Graphics driver is working properly.
Very relevant, try doing a clean install of your NVIDIA driver.
In the NVIDIA installer choose Custom and the enable the Clean Driver Install option.
Hi, thanks again for the response. I am unable to install the NVIDIA driver because it does not detect an NVIDIA GPU. It seems that my NVIDIA graphics card is somehow disconnected, so I may have to find a way to fix that.
But for some reason, Rhino 7 is operating again even though I have not done anything since the last time. So just reporting back the situation, that there might have been other additional reasons for Rhino 7 not working.
In any case it’s at least running now, so thank you so much for your help!