I have Rhino 7 SR26 (7.26.23009.7001) Educational License. I run into an issue whenever I try to save a named view, Rhino freezes and nothing appears in the command bar. If I click ESC, everything is fine and Rhino will become normal. But I’m unable to save any named view.
Is there anything I can do to fix this problem?
Thank you.
Hello- please run the SystemInfo command in Rhino and copy/paste the results here.
-Pascal
Rhino 7 SR26 2023-1-9 (Rhino 7, 7.26.23009.07001, Git hash:master @ 92abcf7c453c78a236526390d91d0ac1f6779143)
License type: Educational Lab License, build 2023-01-09
License details: Cloud Zoo
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: LAPTOP - Plugged in [97% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 1-10-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3080 Ti Laptop GPU (NVidia) Memory: 16GB, Driver date: 8-2-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 517.00
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-2-2022
Driver Version: 31.0.15.1700
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16 GB
Rhino plugins that do not ship with Rhino
C:\Users\Finn RHok\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22258.1121
C:\Users\Finn RHok\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\D5Conv (e0d5e210-02f6-4ee9-a2b0-1675e225d958)\0.10.1.0001\Rhino 7\D5Conv.rhp “D5Converter for Rhino”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hello- please try this, maybe we can pin this on a plug-in. - in Options > PlugIns page, disable Vray, Enscape and D5Converter.
Close and re-open Rhino.
Does the problem go away? If so, re-enable those plug-ins one at a time until you see the problem again…
-Pascal
Hello - Thank you so much. It works. I followed your instruction, then closed and re-opened Rhino. After that, I checked back those PlugIns then closed and re-opened Rhino again. Everything works fine now. I appreciate your help
Hi @pascal ,
I ran into the same issue again, then I went through the same steps as you mentioned previously. However, it doesn’t solve the issue anymore.
Do you have any idea?
Thanks
Hello - just making sure: you disabled Vray, Enscape and D5Converter, then closed Rhino and re-opened it, correct?
-Pascal
Hi - yes, I disabled all the “not ship with rhino” plugins. Then closed and re-opened. It still gives an error.
What is the error? A screen capture might be helpful.
– Dale
Rhino just freezes. No pop-up error messages or anything.
Hi @Winter,
If you create a new document, can you save named views? If so, then we’ll want to look at the model in which this does not work.
– Dale
Hi Dale, I created a new document, and still I can’t save the named view or snapshot.
Hi @Winter,
Run the -NamedView command, from the command line, and then click Save. Does this work?
Also, you might try turning off thumbnail mode in the Named Views pane. Just right-click in the panel and pick View Mode > List.
– Dale
Hi Dale, thank you. I tried your method by Running the -NameView command. It works with that method.