Rhino sends empty file to Vinyl cutter

I have an Allen vinyl cutter hooked up. Unfortunately Rhino V7 doesn’t send any information to the cutter. It sends an empty file. Rhino shows the cutter and I can position the cutters print box and choose paper sizes etc. but Rhino sends zero information to the cutter when I hit print.
I need to get this working, I have a ton of stencils to cut for a restoration job.
Thanks for any help or suggestions to get this working.

Rhino 7 SR5 2021-4-10 (Rhino 7, 7.5.21100.03001, Git hash:master @ 2cd158094b595f6400479d7cbe511454b6149527)
License type: Commercial, build 2021-04-10
License details: Stand-Alone

Windows 10.0.19041 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [95% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) HD Graphics 530 (Intel) Memory: 1GB, Driver date: 11-18-2018 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
- Windows Main Display attached to adapter port #1
Primary OpenGL: NVIDIA GeForce GTX 960M (NVidia) Memory: 4GB, Driver date: 9-30-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 456.71
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-30-2020
Driver Version:
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino
E:\rhino3d\BoltGen\BoltGen1_62.rhp “BoltGen”
E:\Downloads\elefront411\ElefrontProperties.rhp “ElefrontProperties”
C:\Program Files\Common Files\McNeel\Rhinoceros\6.0\Plug-ins\WebCam (b03d9978-150a-4297-95e0-d8a50df7c0b0)\\WebCam.rhp “WebCam”
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Twinmotion Direct Link 2020.2 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020”
C:\Users\User\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\NVIDIADenoiser\0.4.0\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\Calc.rhp “Calc”
C:\Users\User\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2020.9.1.565\PanelingTools.rhp “PanelingTools”
C:\Users\User\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\SectionTools\2020.12.7.446\SectionTools.rhp “SectionTools”

Hello - has this ever worked in V7? Does it work if you start Rhino in Safe Mode?


Hi Pascal,

This is the first time I’ve tried to print out of Rhino V7 and hit this error right from the get go. I’ve rebooted a few times, reinstalled the printer driver and still this error. Up to now I’ve been printing out of Rhino V5 in Vista or Win 95 and both work fine.

I have to try safe mode and I’ll try out of V6 which I have installed on win10 and get back to to you. Let me know if you can think of anything else I should try.
Thanks for your quick reply and help,