Rhino 7 print comes out Blank

Rhino Rhino for Windows
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1

hello,
I have been trying to print and view capture to file but it shows up black, I tried updating rhino, windows, saving into a new file and the same issue still exists. Any one know the solution to this?

image
image2214Ă—1425 307 KB

2

Can you run SystemInfo in Rhino and post the results here?

3

Rhino 7 SR36 2023-12-12 (Rhino 7, 7.36.23346.16351, Git hash:master @ 11a364321297eb8cdb34405a3308d8911f58706d)
License type: Educational, build 2023-12-12
License details: Stand-Alone

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 15Gb)

Computer platform: LAPTOP - Plugged in [97% battery remaining]

Non-hybrid graphics configuration.

Secondary graphics devices.
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 3-26-2023 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used
AMD Radeon RX 6800S (AMD) Memory: 8GB, Driver date: 3-26-2023 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

  • Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 0.0 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: 3-26-2023
Driver Version: 31.0.14043.7000
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 512 MB

Rhino plugins that do not ship with Rhino
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
C:\Users\amina\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22334.1442
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

4

I figured it out from this. my graphics cards were disabled for some reason so I enabled them from device manager and updated them and restarted the computer and now it’s working

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