Rhino not responding when opening files

Rhino Rhino for Windows
#1

Hello all, I have been using Rhino + Vray on a daily basis for years. Recently I changed my workflow and I am using Rhino + Enscape on a daily basis and C4D for higher end stuff.
I know Vray and Enscape don’t like each other and I uninstalled Vray but still had some issues. Yesterday I removed entirely Enscape, and Rhino and reinstalled them, since then I am not able to open almost any file anymore.
As soon as I try to open a file bigger than a couple of MB rhino crashes (not responding).
This happens both in standard and safe mode.
Rhino can open a new file and can open VERY basic files, anything with complexity (and I guess materials) crashes it.
I removed Enscape but it did not resolve the issue.

Here’s the log:
Rhino 6 SR21 2019-12-17 (Rhino 6, 6.21.19351.09141, Git hash:master @ 4d373f64ffb55e3a8d607d9618590728d86fb1e9)
License type: Commercial, build 2019-12-17
License details: LAN Zoo Network Node Checked Out

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: (HIDDEN)

Hybrid graphics system.
Primary display: Intel® HD Graphics 630 (Intel) Memory: 1GB, Driver date: 4-21-2017 (M-D-Y).
Primary OpenGL: NVIDIA Quadro M1200 (NVidia) Memory: 4GB, Driver date: 12-6-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 441.66

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-6-2019
Driver Version: 26.21.14.4166
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Any guess on what it could be? I’m at a standstill until this is resolved!
Thank you!

#2

Update your Intel driver.

If your computer complains about the driver not being Validated for your computer, here’s how to fix that hogwash:

Any luck?

#3

No luck, drivers are not validated and I don’t feel comfortable updating the driver bypassing intel’s safety. Even the website you linked does not recommend that in case of dual video cards.
Rhino should not be using the intel card at all, only the nvidia…

I did more test on different files, the issue seems to be with any file that has a material created in Enscape or Vray
Files with no materials or rhino materials only work smoothly

#4

I removed Rhino and reinstalled it WITHOUT updating to the latest update (12/17 i believe) and it works.
I installed Enscape as well and it also run smoothly without any problem
I will try to update rhino again tonight to see if the problem is really there

#5

Resuscitating this thread for a quick update, I resolved to install the updated Intel drivers and I still have the same problem, the latest version of Rhino crashes when i open any file with non-Rhino materials. Going back to SR 11 resolves the problem. Any guess on a solution?
Thanks!

Log below:

Rhino 6 SR21 2019-12-17 (Rhino 6, 6.21.19351.09141, Git hash:master @ 4d373f64ffb55e3a8d607d9618590728d86fb1e9)
License type: Commercial, build 2019-12-17
License details: LAN Zoo Network Node Checked Out

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: ####

Hybrid graphics system.
Primary display: Intel® HD Graphics 630 (Intel) Memory: 1GB, Driver date: 11-26-2019 (M-D-Y).
Primary OpenGL: NVIDIA Quadro M1200 (NVidia) Memory: 4GB, Driver date: 12-6-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 441.66

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-6-2019
Driver Version: 26.21.14.4166
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.21.19351.9141
C:\Users\aronfini\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino6.Plugin.dll “Enscape.Rhino.Plugin” 0.0.20013.952
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

#6

Hello - please disable Enscape in Options > Plug-ins page and then restart Rhino. Does that help?

-Pascal