Rhino not responding when I open "named views"

Rhino Rhino for Windows
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1

Started having this problem yesterday, whenever I open my file and try to click the “named views” tab, Rhino needs like 5-10 minutes to load it, during which it shows as “not responding”. The problem is worse when I try to switch my viewport to rendered mode, usually it just freezes entirely at that point and no matter how long I wait, it doesn’t unfreeze. This was not a problem previously when working on the same file.

The problem doesn’t seem to occur in a new file when I draw a cube, but I haven’t tested it extensively.

I know I don’t have a great computer, so some slugishness is normal, but Rhino is entirely unusable for me right now and I have no clue how to fix it.

I have tried:

  • Turning the computer on and off again
  • Disabling V-Ray plug-ins (did not help unfortunately)
  • Opening older versions of my file (they are having exactly the same issues, even though they previously worked fine)

System info:

Rhino 7 SR27 2023-2-1 (Rhino 7, 7.27.23032.13001, Git hash:master @ 4a0030c0d354560df03764f4f49ecc5d119e5118)
License type: Evaluation, build 2023-02-01
License details: Cloud Zoo
Expires on: 2023-04-21

Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 12Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.2111
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display attached to adapter port #0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 31.0.101.2111
Driver Date: 7-19-2022
Driver Version: 31.0.101.2111
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

2

Hi Roxanne -

Yes, I’m afraid that’s not something that you can expect to run Rhino 7 on without issues.

That is concerning, though. Do you know what might have changed on your system between the time when it wasn’t a problem and now?

Apart from that, a few things you can try:

  • In a new and empty file, open the “Named Views” panel, right-click in the empty list, and select “List” from the “View Mode” options:
    image
  • Open the Rhino “Notifications” panel and use the links to check for the latest driver for that Intel UHD Graphics 630 device
  • In Options -> View -> OpenGL, try changing some of these settings one at a time:
    image
    • start by turning off “GPU Tessellation” and see if that help
    • turn off Antialiasing
    • put the “Level” slider in a position more to the left

-wim

3

Thanks for the suggestions! Unfortunately none of them seem to have solved the issue…

  • Setting the view mode to “List” removed the issue when clicking on the “named views” panel, but didn’t affect anything else.
  • I checked the notifications and updated my graphics driver, but it didn’t improve Rhino’s performance
  • I changed all the settings shown above and didn’t see much improvement.

I did, however, wander my way into the “display modes” options and removed the “advanced texture preview” in rendered mode. That ended up helping a lot and allowed me to get some work done, but it feels more like a band-aid fix than anything else, since it’s still running slower than it was previously and is having some issues with textures when I do full renders.

Otherwise, I can’t think of anything that changed on my system. The only things I use on my desktop are Rhino and Firefox and I haven’t downloaded any new software or changed anything else. Thinking back though, it feels like Rhino has been progressively slower for me after every batch render I ran with V-Ray. At the time, I attributed it to the file getting heavier (since I know my computer sometimes has a hard time keeping up) but the fact that previous versions of my file are having the same problem kind of disproves that.

Is there anything else I can try, or should I just uninstall Rhino and V-Ray entirely and re-download them at this point?

4

Hi @Roxanne_Gariepy,

Launch Rhino, open the Named Views panel, right-click in the panel and pick Mode > List (not Thumbnail). Then open your file.

Does this help?

For what it’s worth, your system does not the minimum requirements for running Rhino 7.

— Dale

5

Hi Roxanne -

No Windows updates? Are you rebooting the PC regularly?

Is your V-Ray version up-to-date? From the description, it sounds like a memory issue…
What happens when you disable V-Ray in the plug-ins panel and restart Rhino?

That is very unlikely to do anything at all.
-wim