I think I started using the old newsgroup around '97 as well, after being introduced to the rhino beta from a friend. I had recently graduated from Industrial Design and was trying to model something that I couldn’t achieve in AutoCad. I remember being excited and surprised that a software company was offering a free version of its software to the public to beta-test, and I would report bugs and feature requests as regularly as I could.
I remember being amazed at the vibrancy and helpfulness of the original newsgroup, and how quickly a question would be responded to - either by a member of the McNeel team, or by another helpful user from around the world.
When I started teaching Rhino I would mention the newsgroup at the start of the class, and ask one of the students to post a question as a ‘noob’ and we would watch to see how quickly an answer would come in. Usually it was within 10 minutes and always before the end of the class.
Whenever I talked to people about Rhino, I would mention the newsgroup in the same conversation. “If you can’t figure something out, just ask the newsgroup and you’ll get an answer within 10 minutes”, I would say - and continue to say!
You have to remember, in these early years internet searches were hit and miss, and finding answers to software questions usually involved browsing or searching through the ‘help’ file, which took a lot more time than it does now.
I couldn’t count the number of times I had my bacon saved by the likes of Pascal, John Brock, Helvetosaur and many others. I even had a response from Bob McNeel himself on one occasion!
There were many years that I would have Rhino and the newsgroup open simultaneously. I remember getting to a stage when writing my query to the newsgroup would prompt a possible solution in my mind, and with a little exploration I would find it, I remember being proud of myself and grateful for not having to bother the newsgroup with yet another question!
I do recall the early newsgroup didn’t have email notifications for responses, so you had to constantly check back to see if someone responded to your message. As newsgroups became more popular I do remember posting, “why doesn’t the Rhino newsgroup have email notifications to responses like every other newsgroup on the planet?” or something like that!
I remember being thrilled when the new Discourse forum was released - with email notifications!
In essence, the newsgroup/forum removed the barrier between the creators and the users of Rhino. Being able send bug reports, request features (many that were implemented!) and get rapid responses from McNeel software engineers and other users, made me feel like a collaborator, and not just an isolated user. In fact I never felt isolated at all - rather, I felt like I was part of a talented, geeky, friendly, intelligent, helpful and vibrant community, and still do!
Even though I’m not on the forum as much as I used to be, I know it will always have my back when I need it, and am sure most people feel the same.
Andrew 