for information I use Rhino 7 with Vray and VisualArQ.
it’s crashing sometimes when I use a VisualARQ command or simply when I save, some times during Vray rendering (beginning)…
Hi Guillaume -
I’m not seeing any crash reports from you eMail address in our system. Does the Rhino crash reporter pop up? If so, please send those in!
Run the Rhino SystemInfo command and copy-paste the result here so that we can check if this is something “obvious”.
Finally, are you also crashing that often when you disable V-Ray and VisualARQ? I understand that’s probably not how you get work done, but if there’s something for us to fix, it’ll need to be a crash that is reproducible without third party plug-ins.
-wim
Hi, thank’s for tour answer.
Unfortunately, most of the time rhino doesn’t really crash but it freeze
Now I never work on rhino without VisualARQ because I’m an architecte…
Here are Systeminfo results:
Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Commerciale, version 2022-11-04
License details: Cloud Zoo
Windows 10 (10.0.19043 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3090 Ti (NVidia) Memory: 22GB, Driver date: 11-13-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 526.98
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
- Secondary monitor attached to adapter port #2
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-13-2022
Driver Version: 31.0.15.2698
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 23028 MB
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\SolidTools.rhp “SolidTools”
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\import_ACAD.rhp “AutoCAD file import: import_ACAD”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\NamedPositions.rhp “Named Position”
Thank’s
Hi Guillaume -
Thanks for that SystemInfo - that looks just fine.
When Rhino freezes, please follow the instructions in the following article to manually create a dump file and get that to us. That might shed some more light on this. Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Windows [McNeel Wiki]
-wim
Hi,
After 15 minutes, Windows seams not to be able to finish to write the file…
Do you knox how long I have to wait?
my guess is it’s one of your plugins.
try turning off these in tools>options>plugins-
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
then restart rhino and try working again.
then turn one of them back on and work a bit, then the next and so on to identify which one is causing the problem.
