Rhino crashes after a drawing a couple of walls and evoking the vaWindow command very time at the moment. No error reporting window arises and the crash dump file is empty. It’s been about a month since I worked on it, and I had the plug-in deactivated for a few weeks.
Hi Djhg,
Could you please tell us which version of Rhino and VA are you using?
Visual ARQ > About Visual ARQ
Help > About Rhino
Thanks
Va: 2.2.2.12519
Rhino: Version 6 SR8
(6.8.18219.371, 08/07/2018)
Hi Djhg,
I am using the same versions as you with no crashing or errors.
Could you please type (systemInfo) on the command line and paste the results here? We might find something there.
Thanks
Rhino 6 SR8 2018-8-7 (Rhino 6, 6.8.18219.371, Git hash:master @ d10c5684b9f4a36ea4dbb3f1b5acf4a7cf887763)
Licence type: Commercial, build 2018-08-07
License details: Cloud Zoo. In use by: David Grantham ()
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: LAPTOP-19DBBOQS
GeForce GTX 1050 Ti/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 391.25)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: None
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-16-2018
Driver Version: 23.21.13.9125
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.8.18219.371
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.8.18219.371
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.8.18219.371
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.8.18219.371
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
Could you please download the latest Service Release and try using it with VA.
Here is how:
- Go to Tools > options > Updates and Statistics.
- Change the Update Frequency to: Service Release Candidate
- Click on the blue Botton on the Right (Check Now)
- A page will open with a new link to Download the update
Once you have downloaded and installed the update, try using VA again…
Any luck? Does it still crash?
Thanks for the suggestion.
The system began prompting me for an update today. I assume this is an actual service release, not a candidate, as I have set things to only update to actual SRs as a result of past epxerience. If this SR is likely to make a difference, I’ll update with it, though while troubleshooting issues (which I am on several fronts) this adds an extra complication.
I’d only try an SR Candidate to resolve a Va issue as a last resort, however. In the past I’ve found that the candidate create more issues with Va than they solve.
Please let me know what you think.
@Djhg, there is a newer public VisualARQ version available (2.2.3) at the VisualARQ website (http://www.visualarq.com/download/update/). Before updating Rhino to a Release Candidate version, could you try it out and check if the crash still persists?
If it still does, please send us the .dmp file that is generated in your desktop (change its name before closing the Rhino crash message). We will check it out.
Thanks,
Thanks francesc and Doaa for the quick response on this. Luckily this has happened at a time when I’m focused on rendering which isn’t requiring much Va construction so I worked around that issue for a while. It turns out that updating to the most recent Rhino Patch 6 SR8
(6.8.18240.20051, 2018-08-28) appears to have stabilized things.
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