Rhino 6 Keeps crashing

Rhino Rhino for Windows
1

Hi,

I am wondering has anyone experienced the situation that I am in at the moment. My Rhino 6 keeps crashing even after I turned off VisualARQ and Vray in my plug-in manager. It crashed most of the time when I was rotating perspective view around, but sometimes it crashed when I am typing a command. It will crash even when I am in wireframe view mode. I am out of idea what causes it.

Thank you guys in advance for helping.
Bo

Rhino 6 SR31 2020-11-10 (Rhino 6, 6.31.20315.17001, Git hash:master @ ff08c426b1ef7d3a1c50a01e5e87220a68a9f815)
License type: Educational, build 2020-11-10
License details: Cloud Zoo. In use by: BoSheng Liu ()

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: LAPTOP-M33KD1DQ

Non-hybrid graphics.
Primary display and OpenGL: Radeon RX 580 Series (AMD) Memory: 4GB, Driver date: 7-11-2020 (M-D-Y). OpenGL Ver: 4.6.14736 Compatibility Profile Context 20.7.2 27.20.2001.9003

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 7-11-2020
Driver Version: 27.20.2001.9003
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.31.20315.17001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.31.20315.17001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.31.20315.17001
C:\Program Files\Common Files\McNeel\Rhinoceros\6.0\Plug-ins\TeDAsharp (ce983e9d-72de-4a79-8832-7c374e6e26de)\0.1.0.0\TeDaSharp_030.rhp “TeDAsharp” 0.1.0.0
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.31.20315.17001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”
C:\Users\Bo\AppData\Roaming\McNeel\Rhinoceros\packages\6.0\PanelingTools\2018.12.17+906\PanelingTools.rhp “PanelingTools”

2

Hi Bo -

I don’t recognize that plug-in. Could you try with that one disabled?

Also, please send in the crash report when the reporter dialog appears. I see a crash report from a week ago but that might be unrelated?

Finally, are you also crashing when you start a new file from a factory-default template and just create a simple box?
-wim

3

Good Day Wim,

Thank you for the timely response to my situation. It looks like the crash was caused by the out of date TeDAsharp plug-in (aka Kiwi3D). I also turn on VisualARQ and Vray in my plug-in manager. It is running like normal now. What a relief.

The crash report from a week ago is related to the situation.

Yes, it crashed when I started with a factory template and using a simple box command. That was the first time my Rhino 6 doing that.

Thank you again, Wim.
Bo