Rhino crashing when trying to render

Rendering
1

Hi folks I need help trying to get the Intel denoiser to work. Rhino is crashing on me, started right after the update to 7.33 tonight. All was well prior to this, basically other than not being able to get the Nvidia denoiser to work. So I installed the Intel denoiser, then noticed Rhino wanted to update so I let it. Then the crashes started. I uninstalled the Intel denoiser and the crashes have stopped. Any ideas how to get this running or lost cause?

(yes this machine is very old, and is being relegated to backup status soon after new machine is built)

Rhino 7 SR33 2023-9-5 (Rhino 7, 7.33.23248.13001, Git hash:master @ 332dda7497b18e9e6f82f118da5cba0c448151a9)
License type: Commercial, build 2023-09-05
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) HD Graphics 4000 (Intel) Memory: 2GB, Driver date: 8-6-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
- Windows Main Display attached to adapter port 1
Primary OpenGL: NVIDIA Quadro K3000M (NVidia) Memory: 2GB, Driver date: 5-29-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 426.78
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-29-2020
Driver Version: 25.21.14.2678
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino
C:\Users\robertw\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Thea For Rhino (0ab51401-0ca2-45e3-94e0-46d77b129353)\3.5.181.1975\Thea_V3\TheaForRhino.rhp “Thea For Rhino”
C:\Users\robertw\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\IntelDenoiser\0.6.4\IntelDenoiser.Windows.rhp “IntelDenoiser.Windows” 0.6.4.0
C:\Users\robertw\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\NVIDIADenoiser\0.4.3\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.3.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

thank you,
Robert

2

Hi Robert -

I’m not seeing any crash report from you that is related to this crash. Is the reporter popping up? If so, please always send in those reports.
Apart from that, does this also crash on your machine when you run the Rhino 8 BETA?
-wim

3

weird. i sent in 3 of them.
haven’t tried the denoiser in v8 yet, will soon.

4

Hi Robert -

I’m seeing 3 reports from you. One from Aug 29 crashing RhinoCFD, one from Sept 16 which also might be RhinoCFD related, and the last one from a few hours ago, but that’s on Rhino 8.
-wim

5

OH it’s possible I wasn’t online at the time? Do the reports live in a queue somewhere or disintegrate if not sent immediately?

v8 doesn’t crash like 7 did, but it also won’t render with the denoiser installed, although raytrace preview seems to work.

6

Hi Robert -

In that case, the problem is fixed.

That could be something that needs fixing, but I’m not sure what, exactly, you are reporting here. This is what I’m reading: When you install the plug-in, the Render command no longer does anything at all. Is that correct?
-wim

7

Hi @carvecream ,

I’d try updating the driver for your Nvidia card from Nvidia’s driver download site and then see if the Nvidia denoiser plugin works for you in Rhino 7.

8

hi Brian, I’ve got this driver at the latest it can go due to the card’s age. So if that is the issue then I’ll consider this an issue with my machine not the plugin/rhino.

9

small video showing exactly what’s going on.
click render and I get a black screen in the render window.
click on the intel denoiser and render screen goes blank.

10

Based on the error message shown in the orange hud of Raytraced it looks like there isn’t a pre-compiled kernel for your card, and that the driver you have isn’t capable of automatically compiling one from the PTX files that we distribute.

I need to chat with @DavidEranen to see what we can do here. At least our current NVidia CUDA compiler no longer supports Kepler-based cards, which is what your Quadro K3000M is.

You’ll have to switch to CPU for now.

No promises that we can continue supporting this, but I’ll definitely have a look.

1 Like
11

RH-77190 is fixed in the latest BETA

1 Like
12

New rig parts are on order today, will be joining the modern gpu era shortly!