Rhino Crashing PC when opening any document

Rhino Rhino for Windows
1

Hello! This is my first post, I’m having some issues. Rhino 7 is crashing and freezing my PC every time upon opening documents. I can create new documents however but they crash as soon as any new object is added.

I have updated windows, my graphics drivers, rhino, deleted and reinstalled rhino and removed all my plugins but nothing is helping.

I’m running a Ryzen 7 3700x with 32GB RAM and an Radeon Rx480 8GB, rhino is installed on a WD NVME SSD. Performance has been great until now.

When Rhino crashes it freezes the entire PC and I’m unable to open task manager and generate crash dumps or do anything. I have waited for 6+hrs and nothing. I have just been resetting my PC.

If anyone has any ideas please let me know! Thanks, Jono.

2

Hi Johnathan, can you open Rhino in Safe Mode? (via windows start)

Please open Rhino an run SystemInfo in the Rhino command line.

1 Like
3

hi there this is the info I got:

Rhino 7 SR31 2023-6-15 (Rhino 7, 7.31.23166.15001, Git hash:master @ 850d276b2d59d7e51843939e4cf674b356bcd354)
License type: Educational, build 2023-06-15
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: Radeon ™ RX 480 Graphics (AMD) Memory: 8GB, Driver date: 4-24-2023 (M-D-Y). OpenGL Ver: 4.6.0 Compatibility Profile Context 22.20.27.09.230424
> Accelerated graphics device with 7 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 4-24-2023
Driver Version: 31.0.14037.17019
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 24292 MB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.31.23166.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.31.23166.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.31.23166.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.31.23166.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.31.23166.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

4

Rhino crashed again but this time I got a bug report message from my AMD driver which hasn’t happened before. I sent it off and it said they would get back to me.

5

That’s what its looking like. You can try an older driver or turn off GPU Tessellation in File>Properties>View>OpenGL

6

Yes! Turning off GPU Tessellation has fixed it!!! It’s now running very smoothly.

Thank you very much for your help, I was at my wits end.

Jono

7

AMD released reworked OpenGL drivers in the summer of 2022 that has been problematic on older cards. Keep up to date, hopefully they can improve things. If not make sure your next card is an Nvidia.

8

Yes, I definetely will go Nvidia in future. Rendering has been a real pain.

Thanks again!