Rhino 7 crashing my computer

Hello!

It has been a week that Rhino7 randomly crashes and sometimes freezes my whole computer. It does not appear in the task manager (which also does not respond after a while) and I have to perform a hard reset everytime. I recently re-installed Rhino7 as I was operating with Rhino8 tha past few months. I run Dell diagnostics (Ryzen G15 ) and eveyrhting seems to be fine and up to date. In general this first occured months ago when I first downloaded Rhino8 and I was in a very heavy drawing .Back then when my computer was in sleep mode it would not open up again or it would randomly reboot. Furthermore as I am consistently using grasshoper I noticed it needed x10 more time to compute. It seemed to have been resolved until now as I was more careful and changed the power mode settings.

These are my system info:

Rhino 7 SR36 2023-12-12 (Rhino 7, 7.36.23346.16351, Git hash:master @ 11a364321297eb8cdb34405a3308d8911f58706d)
License type: Educational, build 2023-12-12
License details: Cloud Zoo

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 15Gb)

Computer platform: LAPTOP - Plugged in [36% battery remaining]

Hybrid graphics configuration.
Primary display: AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 7-18-2023 (M-D-Y).
> Integrated accelerated graphics device with 5 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3050 Laptop GPU (NVidia) Memory: 4GB, Driver date: 6-2-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 532.09
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-2-2023
Driver Version: 31.0.15.3209
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

1 Like

I run Dell diagnostics (Ryzen G15 )

The spectacular uselessness of Dell and HP as OEMs never ceases to amaze me…

Hybrid graphics configuration.
Primary display: AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 7-18-2023 (M-D-Y).
Integrated accelerated graphics device with 5 adapter port(s)

  • Windows Main Display is laptop’s integrated screen or built-in port
    Primary OpenGL: NVIDIA GeForce RTX 3050 Laptop GPU (NVidia) Memory: 4GB, Driver date: 6-2-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 532.09
    Integrated accelerated graphics device with 4 adapter port(s)
  • Video pass-through to primary display device

Try updating your two graphics drivers first. The most important being your Nvidia driver. Usually a good place to start.

1 Like

Starting with versions of Windows 11 Insider Preview 26090.1, Rhinoceros 7, version 7.38 stopped starting and hangs in the task manager in the background all the time. Reinstalling Rhinoceros 7 and updating to Windows 11 Insider Preview 26100.1 did not resolve the error.
However, Rhinoceros 8 version works fine.

Uh I think we need more detail about what all that actually entails. I use Rhino 7 every day, and have everything backed up to Google Drive, which I would halt using immediately if it ever seemed to become a source of crashing.

New drivers available from NVDIA directly:

Thank you it worked !