In fact, it crashes the whole computer. Whenever I open a model that contains meshes, the last thing shown in the command history window is “Loading meshes” and then the computer completely crashes. I can’t move the mouse, I can’t open the task manager, it forces me to manually restart every time this happens. The viewports in Rhino all remain black.
I attempted to import a mesh into a new file (a very simple bolt nothing complex) and it was able to import the object and it was visible for a moment, but then when I made a zoom select Rhino didn’t recognize any objects. I tried zooming in manually and the bolt was gone, has if it hadn’t imported at all. After that it crashed again, and I had to restart again.
Windows 10
Processor: Intel(R) Core™ i5-4670 CPU @ 3.40GHz 3.40 GHz
Graphics card: AMD Radeon Gaming RX 560 4GB
16 GB of RAM
If there are any more specs I can give to make this easy please let me know.
I used this graphics card in a different newer computer with Intel(R) Core™ i5-10400 CPU @ 2.90GHz 2.90 GHz and I didn’t had this issue. The issue also seems to be solved when I replace the graphics card with a AMD Radeon RX 6400 4GB, but this is not a sustainable solution, I need to be able to work in Rhino using the AMD Radeon Gaming RX 560 4GB.
There are a lot of problems with Radeon 500 series cards currently, the first thig to try is turning off (unchecking) GPU Tessellation in Options>View>OpenGL and see if the crashes stop.
Thanks, Mitch.
We try to collect the GPU model and driver information and hand that over to AMD once in a while (every few weeks) in the hope that they fix the drivers. I’ve noticed that if we provide the fix while asking for the SystemInfo, we never get that information…
-wim
Here it is.
Rhino 7 SR28 2023-2-27 (Rhino 7, 7.28.23058.03001, Git hash:master @ 4ffc5d7156fbccf2a5d9fcc80e522b3851bc7f6c)
License type: Educacional, build 2023-02-27
License details: Cloud Zoo
Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 16Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: Radeon RX 560 Series (AMD) Memory: 4GB, Driver date: 3-26-2023 (M-D-Y). OpenGL Ver: 4.6.0 Compatibility Profile Context 23.4.1.230326
> Accelerated graphics device with 6 adapter port(s)
- Windows Main Display attached to adapter port #0
Secondary graphics devices.
Intel(R) HD Graphics 4600 (Intel) Memory: 1GB, Driver date: 9-29-2016 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- There are no monitors attached to this device!
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 3-26-2023
Driver Version: 31.0.14043.7000
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 11974 MB
Rhino plugins that do not ship with Rhino
C:\Users\jesda\AppData\Roaming\McNeel\Rhinoceros\BlockEditNew\BlockEditNew.rhp “BlockEdit” 1.0.0.0
C:\Users\jesda\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\Corgi\0.4.3\Corgi.rhp “Corgi” 0.4.3.0
C:\Users\jesda\Carpentry Plus Inc\Team CPI - Documentos\General\The CPI Way\Operations\Modeling and Drafting\RHINO SETUP\PLUGINS\CadworkTools.rhp “CadworkTools” 1.1.0.0
