Rhino crash and cannot open the file


I have this problem a couple of times, but this one becomes annoying since I do not have any backup file.

So, when I try to save my file, it suddenly crashes and my computer shut down.
After I turn on the computer and open the Rhino file, it says:

and until now I could not open the file.
Does anyone have a similar problem?

Please let me know if there is any solution.


Hi Zaqi-

Please run the SystemInfo command in Rhino and copy/paste the results here.


This message is different than having it open in Rhino in two places. It’s possible for the OS to put an exclusive lock on a file, meaning that whatever program has it open says “nobody else can open this at all.

The first thing I’d try is restarting Windows.

If you’re interested in more detailed understanding, this geeky article might help: https://serverfault.com/questions/1966/how-do-you-find-what-process-is-holding-a-file-open-in-windows

Hi @pascal, please see the details information below:

Rhino 6 SR29 2020-8-25 (Rhino 6, 6.29.20238.11501, Git hash:master @ 06b936ae4e8c289ecccfd6b5ee9bacccc60eded1)
License type: Commercial, build 2020-08-25
License details: Cloud Zoo. In use by: zaqi (WEIJENBERG)

Windows 10.0 SR0.0 or greater (Physical RAM: 24Gb)
Machine name: ZAQI-COMP

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1070 (NVidia) Memory: 8GB, Driver date: 8-24-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 436.15

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-24-2019
Driver Version:
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.29.20238.11501
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Users\John\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Iris (1cd9c8f5-c901-426c-8e80-d6a2e2b18bba)\1.0.7284.18297\Iris.WinR6.rhp “Iris”
C:\Program Files\Rhino 6\Plug-ins\RhinoLabsTools.rhp “Rhino Labs Tools”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.29.20238.11501
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.29.20238.11501
C:\Users\John\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\TeDAsharp (ce983e9d-72de-4a79-8832-7c374e6e26de)\\TeDaSharp_030.rhp “TeDAsharp”
C:\Program Files\ADA 3D\Mesh2Surface for Rhino 6\m2s_for_Rhino.rhp “MESH2SURFACE”
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.29.20238.11501
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V6\VRayForRhino.rhp “V-Ray for Rhino”
C:\Program Files\Rhino 6\Plug-ins\BlockEdit.rhp “BlockEdit” 6.29.20238.11501
C:\Users\John\AppData\Roaming\McNeel\Rhinoceros\packages\6.0\PanelingTools\2018.10.11+800\PanelingTools.rhp “PanelingTools”

Hi Brian,

I did restart the Windows, but that message always pop up when I open the file.
Just to get more information: I save the file in the server and tried to open it from another computer and it still did not work.

Hi Zaqi,

That’s what I expected. Something has locked the file on your server; you’ll need to work with your server administrator to unlock the file. It might be as simple as restarting your server.

Hi Brian,

ah greaat!! it works now.

Thanks for your help!


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