Rhino blank screen


#1

hi I just installed rhino 5 on my asus laptop and rhino gives me a black screen after turning on nvidia gt750m. All drivers are updated and bios has been refreshed on a brand new windows 8.1 machine.
Obviously it all started when I installed 8.1 update.

How can I work on this?

PLS help!!!

Best

Luca


(John Brock) #2

Sounds like buggy display drivers, be they new or not.
Take a screenshot of the Options - View - OpenGL page settings and send post that in a reply please…


#3

Hi,

attached the screenshot - issue might have been cause by windows 8.1 upgrade which I have seen causes a huge amount of bugs on all sorts of users. I constantly get the “Rhino has been blocked from accessing graphics hardware” and rhino goes either black screen or all pixelated.
attacched screenshot of the settings.

PLS help otherwise I must go back to windows 8 with complete formatting.


(John Brock) #4

It probably won’t help much, but I would remove the checks for the second and third items, leaving only the first option checked.
That should be a good setup.


#5

Hi John

tried what u said but no change.

The error keeps popping up every time i open rhino 5 and use the nvidia gt750m as gpu. Now the card keeps giving this:

“Display driver stopped responding and has recovered”

screen goes blank, pixelated etc. until rhino itself just hangs up.

I have just reinstalled windows 8, tested asus drivers , tested nvidia drivers, upgraded nvidia drivers.
No chance - saw you had encountered similar issues with a quadro card prioir to July upgrade.

Any suggestions?

thanks

Luca


(John Brock) #6

As a test, go back into the OpenGL page and remove the check mark for the top option.
Close and restart Rhino.
Now does the display work better?


#7

yes it does but with an intel card. performance is extremely slow.


(John Brock) #8

The test was to isolate the problem to Rhino or to the display driver/card combination.

Since the scrambled display goes away with accelerated hardware modes off, it is conclusive that the problem is in the card and driver combination.

I have not heard of this sort of problem before with that Nvidia GT 750M.

I personally have a GeForce GT 750M on a Dell XPS all-in-one system.
It works beautifully driving a 27" touch screen display and a second 24" monitor on an HDMI cable.
I’m running driver 9.18.13.2660 from 9 August. I have not updated it since I am not having any issues with it.
I started with 64-bit Windows 8 and now and running 8.1.

I would try the older drivers and if the problems persist, then I think you have a bad video card.

Good luck


#9

thanks

might be that - called asus support for replacement.

keep you posted. at least is good to know you have this card and performance is proven with rhino 5.

thanks for support

best

Luca