Rhino 8 SR8 Release Candidate 1 (8.8.24135) CRASHES after startup

[luca4 (Luca)]

Hi all, anybody experiencing trouble with latest update?
Just updated to 8.8
started the app which loaded in ~10s
then it hangs 20~30sec and crashes.

tried to start with default 3dm template, crashes as well

loaded only in SAFE mode,
disabled all plugin that do not ship with Rhino
tryied again but keep on crashing at startup.

Rhino 8 SR8 2024-5-14 (Rhino 8, 8.8.24135.14001, Git hash:master @
License type: Commercial, build 2024-05-14
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.19

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 SUPER (NVidia) Memory: 8GB, Driver date: 4-11-2024 (M-D-Y). OpenGL Ver: (null)
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port 0
- Secondary monitor attached to adapter port 1

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL (null) (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 4-11-2024
Driver Version: 31.0.15.5222
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.8.24135.14001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.8.24135.14001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.8.24135.14001

[wim (Wim Dekeyser)]

Hi Luca -

@luca4

Just updated to 8.8
started the app which loaded in ~10s
then it hangs 20~30sec and crashes.

Have you tried a “Repair” of the installation through the Windows Control Panel?

Also, do you still have the installer for the previous version that you were running? If you are automatically downloading updates, that should be in one of the subfolders in %userprofile%\Appdata\local\McNeel\McNeelUpdate\DownloadCache\
-wim

[luca4 (Luca)]

Hi Wim,
I am after some deliveries.

I just unistalled 8.8 and installed a fresh 8.7 from download center setting update interval to SR.

Will update again next week and see what happens,
thank you for the prompt reply!

[luca4 (Luca)]

Hi Wim,

I installed 8.8
crashed again.

repaired the installation
restarted
checked for windows update
started Rhino:
loaded in ~10s
then it hangs 20~30sec and crashes.

[nachetz]

Hi,

yesterday had almost same issues opening all of my existing files. i had a problem with a “non shipped with rhino plugin”, in my case was safelayout.rhp

i disabled all of my “external plugins” and rhino worked all right. I enabled them one by one an identified the origin

[Helvetosaur]

@nachetz

in my case was safelayout.rhp

Yes, there does seem to be a problem with this plug-in and the latest SRC.

[luca4 (Luca)]

This was a great plugin but it is not actually needed anymore, given that this functionality is now included in v8.
It was already switched off. Is it supposed to cause crashing even so?

Hod Do i get rid of SafeLayout for Rhino 8?

[nachetz]

Disable it. In my case after taht i did not delete it from my HD because i need to work between v7 and v8

[luca4 (Luca)]

If Rhino does not succeed loading I cannot open Rhino Options.
But It was already set to off.
I am not using Safelayout with Rhino 8.

[nachetz]

Did you try to load rhino in safe mode? does it work?

[luca4 (Luca)]

Yes,
Rhino loads in safe mode.

disabled alla plugins which does not ship with Rhino
but Rhino still crashes.

[wim (Wim Dekeyser)]

Hi -

@luca4

but Rhino still crashes.

Steve and Curtis have been fixing a few things during the last 24 hours and if these fixes are tested and found good, it’s likely a new 8.8 SRC1 will be released soon. For the time being, staying on the stable 8.7 is the work-around.
-wim

[luca4 (Luca)]

Hi @wim
I see Rhino 8 SR8 Release Candidate 4 for Windows and Mac (8.8.24142) is now available
Do you think I can update now?

thanks!

[wim (Wim Dekeyser)]

Hi Luca -

@luca4

Do you think I can update now?

Technically, 8.8.24142 is Release Candidate 2 but there have been two hotfixes for Release Candidate 1 that specifically dealt with this crashing issue. So, yes, you should be able to update now. If all goes well, RC3 will be available in 10 hours or so.
-wim

[luca4 (Luca)]

Hi,
I waited for latest update then I just installed
rhino_en-us_8.8.24149.15001
after loading it stay some time frozen as in screenshot then mostly crashes.
frozen time is not recorded by stopwatch.

I never had such issues with Rhino
No issues on other PC, so is probably specific to this one.

I tried already to
start with plugins which does not shipwith rhino disabled
repaired installation
restarted

Also… is it normal to load Legacy Rhino Render?

Blocking plug-in Notilus_Clipper.
Blocking plug-in Orca3D.
Loading Legacy Rhino Render, version 1.50, May 28 2024, 15:16:35

(0.0000) - Since Last Record = 0.0000 (%0.00) - Create Stopwatch
(1.2030) - Since Last Record = 1.2030 (%13.77) - after create and load AppSettings
(1.2040) - Since Last Record = 0.0010 (%0.01) - before CRhWGLExtensions::InitWGLExtensions()
(1.5120) - Since Last Record = 0.3080 (%3.53) - after CRhWGLExtensions::InitWGLExtensions()
(1.5160) - Since Last Record = 0.0040 (%0.05) - before Create splash window
(1.5170) - Since Last Record = 0.0010 (%0.01) - after Create splash window
(1.5350) - Since Last Record = 0.0180 (%0.21) - construct CMainFrame
(2.5900) - Since Last Record = 1.0550 (%12.08) - after load CMainFrame
(2.8910) - Since Last Record = 0.3010 (%3.45) - after initialize license manager
(4.6840) - Since Last Record = 1.7930 (%20.52) - after log events
(4.6860) - Since Last Record = 0.0020 (%0.02) - after registering shell file types
(4.6860) - Since Last Record = 0.0000 (%0.00) - before loading of cursor resources
(4.7380) - Since Last Record = 0.0520 (%0.60) - after loading of cursor resources
(4.7780) - Since Last Record = 0.0400 (%0.46) - after RegisterBuiltInCommands()
(4.8200) - Since Last Record = 0.0420 (%0.48) - Pre auto load plugins
(4.8600) - Since Last Record = 0.0400 (%0.46) - Toolbars
(4.8630) - Since Last Record = 0.0030 (%0.03) - RDK:CRhRdkRhinoPlugIn CTOR
(4.8640) - Since Last Record = 0.0010 (%0.01) - RDK:OnLoadPlugIn
(4.8770) - Since Last Record = 0.0130 (%0.15) - RDK:Initialize: start
(4.8770) - Since Last Record = 0.0000 (%0.00) - RDK:Initialize: after default registered properties
(4.8920) - Since Last Record = 0.0150 (%0.17) - RDK:Initialize: after default post effect plug-in factories
(4.8920) - Since Last Record = 0.0000 (%0.00) - RDK:Initialize: after adding internal extensions
(4.8920) - Since Last Record = 0.0000 (%0.00) - RDK:Initialize: after conduits
(4.9080) - Since Last Record = 0.0160 (%0.18) - RDK:Initialize: end
(4.9080) - Since Last Record = 0.0000 (%0.00) - RDK:OnLoadPlugIn: after RDK Initialize
(4.9080) - Since Last Record = 0.0000 (%0.00) - RDK:OnLoadPlugIn: after RDK OnLoadRhinoPlugIn
(4.9130) - Since Last Record = 0.0050 (%0.06) - RDK:OnLoadPlugIn - end
(5.0010) - Since Last Record = 0.0880 (%1.01) - Renderer Development Kit
(5.3040) - Since Last Record = 0.3030 (%3.47) - Commands
(5.3280) - Since Last Record = 0.0240 (%0.27) - Snapshots
(5.3590) - Since Last Record = 0.0310 (%0.35) - RhinoScript
(5.3770) - Since Last Record = 0.0180 (%0.21) - Rhino Render
(5.5210) - Since Last Record = 0.1440 (%1.65) - RDK_EtoUI
(5.5530) - Since Last Record = 0.0320 (%0.37) - MeshCommands
(5.7440) - Since Last Record = 0.1910 (%2.19) - RhinoCycles
(5.7780) - Since Last Record = 0.0340 (%0.39) - 3Dconnexion 3D Mouse
(5.8000) - Since Last Record = 0.0220 (%0.25) - Displacement
(5.8280) - Since Last Record = 0.0280 (%0.32) - SectionTools
(5.8290) - Since Last Record = 0.0010 (%0.01) - Start of C# Rhino.UI.TabPanels.NamedCallbacks.RestoreTabPanelCollections
(5.8290) - Since Last Record = 0.0000 (%0.00) - End of C# Rhino.UI.TabPanels.NamedCallbacks.RestoreTabPanelCollections
(5.8290) - Since Last Record = 0.0000 (%0.00) - after create TabbedDockBarCollection
(5.8320) - Since Last Record = 0.0030 (%0.03) - after load default render engine
(5.8340) - Since Last Record = 0.0020 (%0.02) - after CloseAllDocuments
(5.9060) - Since Last Record = 0.0720 (%0.82) - before LoadToolBarsAndRestoreDockBarPositionAndStates
(5.9070) - Since Last Record = 0.0010 (%0.01) - Start of C# Rhino.UI.TabPanels.NamedCallbacks.LoadInitialToolBars
(6.6010) - Since Last Record = 0.6940 (%7.94) - End of C# Rhino.UI.TabPanels.NamedCallbacks.LoadInitialToolBars
(6.6010) - Since Last Record = 0.0000 (%0.00) - after m_pCallbacks->LoadToolBarFiles
(6.6010) - Since Last Record = 0.0000 (%0.00) - after RunLoadToolbars
(7.4060) - Since Last Record = 0.8050 (%9.21) - after RunPostLoadToolBarsAndRestoreDockBarPositionAndStates
(7.4060) - Since Last Record = 0.0000 (%0.00) - after LoadToolBarsAndRestoreDockBarPositionAndStates
(7.4080) - Since Last Record = 0.0020 (%0.02) - before Process Shell Commands
(7.6920) - Since Last Record = 0.2840 (%3.25) - Legacy Rhino Render
(8.7270) - Since Last Record = 1.0350 (%11.85) - after Process Shell Commands
(8.7360) - Since Last Record = 0.0090 (%0.10) - CRhStopWatch::ShowReport()
Command: _CommandHistory

Rhino 8 SR8 2024-5-28 (Rhino 8, 8.8.24149.15001, )
License type: Commercial, build 2024-05-28
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.19

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 SUPER (NVidia) Memory: 8GB, Driver date: 4-11-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 552.22
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-11-2024
Driver Version: 31.0.15.5222
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.8.24149.15001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.8.24149.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.8.24149.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.8.24149.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.8.24149.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.8.24149.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

[wim (Wim Dekeyser)]

Hi Luca -

@luca4

after loading it stay some time frozen as in screenshot then mostly crashes.

I’m not seeing recent crash reports from you. Does the reporter pop up after crashing?

@luca4

Also… is it normal to load Legacy Rhino Render?

It doesn’t do that here, but perhaps you have that set as your Current Renderer from the Render menu?

-wim

[luca4 (Luca)]

Yes, I sent some already
Right now Rhino succeeded so I could check Current renderer which look fine.

On second tentative Rhino crashed, just sent a report

[luca4 (Luca)]

Hi @wim
did you get now my crash reports?
Is something specific to my setup or some bug in Rhino?
I’ ll roll back to 8.7 again.

Thanks

[nathanletwory (Nathan 'jesterKing' Letwory)]

Do the crashes happen while you are using your 3dconnexion device?

[dale (Dale Fugier)]

Hi @luca4,

I’m see the crash occur in the 3dConnexions plug-in. I’ll need to do some investigation to understand why.

Is this easy to reproduce for you? What kind of device do you have?

Thanks,

– Dale