Rhino 8 Layer Panel disappearing with multiple monitors

Hey guys,
Just downloaded Rhino8 (PC) and having issues moving the layer/properties panel to my an extended monitor. I can’t place the layer panel on the monitor and when I do it disappears and I have to reset toolbars for it to reappear. Rhino 7 has no issue with this, is there a setting I’ve forgotten I need to use??
I see there is a topic on this in Rhino for mac issues but can’t see it’s been resolved?

Thanks for your help…

1 Like

Same problem and strange behavior. The toolbars also, if placed in one of the two display of my multi screen setup are disappering. That make my previous workflow completely unusable and I’m sticking to R7 until solution

Hi -

We’re looking into this for both platforms:
RH-69542 Floating Containers on Mac: floating a container outside of virtual desktop causes container to disappear
Thanks,
-wim

@gibson_design and @cesaremonti, it would be very helpful if you could run the SystemInfo command so I can take a look at what OS you’re running.

Also, please run the TestSystemScreenInfo command and paste the output of that as well.

Thanks!
Curtis.

1 Like

Rhino 8 SR2 2023-11-29 (Rhino 8, 8.2.23333.09481, Git hash:master @ f86ef9263572569e355077b20611612127c1a79a)
License type: Commerciale, build 2023-11-29
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 1.3e+02Gb)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 5000 (NVidia) Memory: 15GB, Driver date: 10-18-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.70
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
- Secondary monitor attached to adapter port #2

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-18-2023
Driver Version: 31.0.15.3770
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 15 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Common Files\McNeel\Rhinoceros\8.0\Plug-ins\KeyShot12RhinoPlugin (78243fe3-17a0-4865-b713-88b4c224c48c)\1.1.0.0\KeyShot2023RhinoPlugin\Rhino 7\KeyShot2023RhinoPlugin.rhp “KeyShot12RhinoPlugin” 1.0.0.0
C:\Program Files\Scan&Solve Pro for Rhino 6\SnSPro_Rhino6.rhp “Scan&Solve Pro for Rhino” 1.0.0.0
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\Rhino 3DM File Version (aa091cb2-d8c0-4944-a17d-b66c80bec4ca)\7.0.7639.20582\RhinoFileVersion.rhp “Rhino 3DM File Version” 7.0.7639.20582
C:\Program Files\SimLab\Plugins\SimLab PDF From Rhino\SimLabPDFExporter.rhp “SimLab PDF Exporter”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.2.23333.9481
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Screen Information:
Screen 0
IsPrimary: False
Bounds: -3072,0,1920,1080
WorkingArea: -3072,0,1920,1080
LogicalPixelSize: 2
Scale: 1,3333334

Screen 1
	IsPrimary: True
	Bounds: 0,0,1920,1080
	WorkingArea: 0,0,1920,1080
	LogicalPixelSize: 2
	Scale: 1,3333334

Screen 2
	IsPrimary: False
	Bounds: 3072,177.5,2048,1152
	WorkingArea: 3072,177.5,2048,1152
	LogicalPixelSize: 2
	Scale: 1,3333334

Window Positions (Commands):
Rhino.UI.Controls.RhinoColorDialog:
RestoreBounds: 0,380,633,468
Rhino.UI.Internal.TabPanels.Controls.NewToolBarWizard+NamePage:
RestoreBounds: 660,240,600,600
Commands.Commands.DimensionEditCommand`2:
RestoreBounds: 1182,251,425,620
Commands.Commands.ViewCaptureCommand.ViewCapturePanel:
RestoreBounds: 764,232,393,616
Rhino.UI.Controls.RhinoDialogTableLayout:
RestoreBounds: 851,320,300,440
Rhino.UI.DialogPanels.HatchCommandDialog:
RestoreBounds: 1148,179,600,750
Commands.Commands.RTextEditCommand:
RestoreBounds: 814,305,327,470
Rhino.UI.DialogPanels.BridgeCommandDialog:
RestoreBounds: 172,172,300,250
Rhino.UI.Internal.TabPanels.Controls.NewToolBarButtonWizard+RootPage:
RestoreBounds: 494,240,932,600
Rhino.UI.Internal.TabPanels.SvgEditor.SvgEditorPanel:
RestoreBounds: 813,212,640,656
Rhino.UI.Internal.TabPanels.Controls.ToolBarDialog:
RestoreBounds: 760,290,400,686
Rhino.UI.Internal.TabPanels.Controls.ContainersDialog:
RestoreBounds: 645,216,702,728
Commands.Commands.TabPanels.SaveWindowLayoutCommand:
RestoreBounds: 814,474,400,132
Rhino.UI.Internal.TabPanels.Controls.WindowLayoutsDialog:
RestoreBounds: 842,290,237,500
Rhino.UI.Internal.TabPanels.Controls.TabProperties:
RestoreBounds: 814,358,293,364

Many Thanks Curtis!

Thanks for the information, @cesaremonti.

We are having troubles replicating this issue on our end, and is unrelated to the issue reported on Mac. Is there any way to get a screen recording of the issue so we can see what it looks like?

Thanks!
Curtis.

Thanks a lot Curtis. Tomorrow I will make a video of the displays behaviour

RH-69542 is fixed in Rhino 8 Service Release 3 Release Candidate

1 Like

I had the same issue with my layer window disappearing if I tried to drag it to my other monitor.
After turning that monitor off, it re-appeared.
So the layer window is getting lost on the second monitor somewhere. My second monitor is vertical (helpful when you have lots of layers and properties)

Hi Brian, I updated my rhino 8 and the issue is not resolved, what am I doing wrong?
Rhino version pasted below

Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15001, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Evaluation, build 2024-01-09
License details: Cloud Zoo
Expires on: 2024-03-02

Hi Steve, I can’t reproduce this here with an internal build; I’ll send you the latest internal build to test in a DM. One thing I do see (which is normal with Rhino) is that when another program has focus, the floating panel on the other monitor in Rhino disappears.

Hi all,

I am having the same issues. In Rhino 7, I used TestHideOnDeactivate that would run every time I opened Rhino to resolve this issue. I transferred all my settings to Rhino 8 but it no longer works as expected. When I click outside of Rhino 8, all the windows disappear.

Version 8 SR3
(8.3.24009.15001, 2024-01-09)

Thanks! Solved

Just letting you know I’m still experiencing this issue. It’s been happening for some time, and another Rhino 8 user in the office gets the same thing:

If we put our floating panels onto another monitor, they move, resize or can disappear altogether .I have two external monitors and a notebook screen. If I put Rhino on one ext monitor and panels on the other ext monitor, those panels disappear regularly. (I basically can’t use the 2nd monitor for panels anymore)

If I put the panels onto my notebook screen, they rescale until I click or drag them.

I think this is a Windows monitor scale issue perhaps?

Would be great to have this sorted so we can maximise the use of our multi-monitor setup.


I’m having this issue too. Did you ever find a solve?

@John_Buonocore1 - Try setting this advanced setting to False.

– Dale

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That seems to be working for me. Thanks Dale!

1 Like