Rhino 8 keeps crashing on Windows 10

I installed the Rhino 8 trial version on Windows 10 (Rhino 7 was working fine) but it keeps crashing once I try to open an existing file or draw a simple geometric shape like a circle.

I tried running Rhino on .net but the problem remains.

Hi David, Please open a new Rhino file and run the SystemInfo command and post the result. This is most likely due to your video card setup. Thanks

Thank you :slight_smile: I just did, here the results:

Rhino 8 SR9 2024-7-12 (Rhino 8, 8.9.24194.18121, Git hash:master @ 785b9fde79bb684d22aab317998f7195a8c27c14)
License type: Evaluation, build 2024-07-12
License details: Stand-Alone
Expires on: 2024-10-17

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 8GB)
.NET Framework 4.8.9256.0

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Standard graphics configuration.
Primary display and OpenGL: Intel(R) HD Graphics Family (Intel) Memory: 1GB, Driver date: 10-16-2017 (M-D-Y). OpenGL Ver: 4.3.0 - Build 20.19.15.4835
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: Intel(R) HD Graphics Family (Intel) Memory: 1GB, Driver date: 10-16-2017 (M-D-Y). OpenGL Ver: 4.3.0 - Build 20.19.15.4835
> Integrated (slow!) graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.3 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.3
Shading Language: 4.30 - Build 20.19.15.4835
Driver Date: 10-16-2017
Driver Version: 20.19.15.4835
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Well, your integrated video card is way under spec for Rhino - even Rhino 7, surprised that it runs - and your video drivers are almost seven years out of date. You might try and update the drivers, but I still doubt it will run well if at all.

This may be helpful to update the Intel video driver: Updating Intel HD Driver