Rhino 8 crashing on paper space

Rhino Rhino for Windows
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1

Hi,
recently purchased the upgrade to Rhino 8 and been having consistent crashes when I clipping plane my model or when I go to a preexisting layout in paper space. The windows spinny icon comes up on my mouse then the entire machine freezes and I have to manually power down.

Ive worked in the same file on Rhino 7 without any issues for over am onth now. I’ve tried both nvidia studio and gaming drivers if that matters. Usuyally if Rhino 7 crashes my computer will not freeze ewntirely and I can send a crash report but not in my case here.

I am wondering if this is an isssue anyone else has experienced and if there are any things I can try to fix this issue. thanks

my specs

OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045
windows 10 pro
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7D76
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD Ryzen 9 7950X 16-Core Processor, 4501 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. A.80, 07/11/2023
SMBIOS Version 3.6
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MAG B650M MORTAR WIFI (MS-7D76)
64gb DDR5 RAM

I’m on Version 8 SR3
(8.3.24009.15001, 2024-01-09)
Commercial

Plugins
Octane Render Rhino

Video hardware and drive info
NVIDIA Corporation
NVIDIA GeForce RTX 4090/PCIe/SSE2
OpenGL version: 4.6.0 NVIDIA 546.65
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-12-2024
Driver Version: 31.0.15.4665
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24bits
Stencil depth: 8bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 24 GB

2

Hi Nelson,

Can you run the SystemInfo command in the Rhino command line and post the results?

Was there an opportunity to send in a crash report? I’m not seeing any with your email address?

3

Hi Japhy,
here is the systeminfo below.
Unfortunately there wasn’t any, my entire system would freeze.
I was talking to some colleagues on 8 and there seems to be a similar issue when running a clippingplane, entire system hangs.
thanks

Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15001, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Commercial, build 2024-01-09
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 63Gb)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 4090 (NVidia) Memory: 24GB, Driver date: 1-12-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 546.65
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

Secondary graphics devices.
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 2-8-2023 (M-D-Y).
> Accelerated graphics device with 5 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-12-2024
Driver Version: 31.0.15.4665
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 24564 MB

Rhino plugins that do not ship with Rhino
C:\Program Files\Common Files\McNeel\Rhinoceros\8.0\Plug-ins\OctaneRenderForRhino (f109bd23-4cf3-4c0b-9f83-06be474b0152)\2023.1.0.137\RHI Installer 7\Rhino 7.0\x64\OctaneRenderForRhino.rhp “OctaneRenderForRhino” 2023.1.0.137

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

4

Thanks, lets disable this plugin for testing purposes.

Go to File>Properties>Plugins and sort or search for the 3rd party plugin and disable, then restart Rhino.

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5

If we narrow it down to the plugin and its not ready for Rhino 8 you can try switching the .Net version.

6

okay sO I tried a few things out, i disabled the plugin and it would still crash doing the same things so I tttried varioous settings,s and upon disabling the GPU tesselation, it works now, with and without the plugin disabled. If I enable the tessellation with the plugin off, it crashed. Plug in on and tessellation off, no crash. Same without the plugin.

then I noticed when I disable tesselation, when I click objects, groups, block, the yellow selected highlight does not appear, only the gumball… This only happens when the clipping plane is enabled in my view.
Trying this out in Rhino 7, my default is tessellatiton “on”.

7

this is the problem I am having no with tesselation off: Clipping plane hides isocurves and edges - #5 by stevebaer

8

The gpu tessellation is points us towards your video config/driver. Please go to graphics settings in Windows and ensure your Rhino is using the NVidia card and not in a power saving config and falling back to the 1gb AMD.

A clean install of the NVidia driver would be the next step. When installing the driver choose custom and then check the Clean Install option.

9

Hi Japhy, thanks for the response. I tried making these changes, reinstalling the drivers and checking the grpahic settings in windows and it still crashes when I enable tesselation. It seems to be working without tesselation on, I can run he clipping planes and view my paper space without it crashing once it is turned off.