I dare say that we are relatively unusual in running AutoCAD and Rhino in partnership with each other - both having their uses for 3d modelling & presentation?
Anyway we have noticed that Rhino-8 will crash AutoCAD (2025 & 2024) if run at the same time. This applies across our company, so not limited to one system. This is not the case with Rhino-7. The first release of R-8 messed with the palettes in Autocad (causing them to go blank) but the latest update simply locks-up Autocad requiring a forced quit & re-load.
This is a Windows 11 based problem.
Any thoughts on a cure? It would be good to run Rhino-8 without worrying about this problem.
Thanks. JP
Hi jadp90,
I recently installed Autocad 2025 and haven’t seen any issues. Are there steps i can do to repeat beside just having both open? Are there error messages, if so those would be good to see. Thanks
Japhy,
Alas no error dialogues.
AutoCAD just crashes & pops up the Autodesk “report a fault” dialogue - there are error files present, but they are not human readable.
The attached screenshot shows blank or whitewashed toolbars & palettes prior to the crash.
On this trial Acad only fell over after I had closed the dwg & tried to reopen it.
JP
If you aren’t running Rhino.Inside.Autocad this might simply be a display configuration issue (video card setup)
Please run SystemInfo in the Rhino command line and post the result. thanks
Here you go:
Rhino 8 SR9 2024-7-12 (Rhino 8, 8.9.24194.18121, Git hash:master @ 785b9fde79bb684d22aab317998f7195a8c27c14)
License type: Commercial, build 2024-07-12
License details: Cloud Zoo
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.14
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 4000 (NVidia) Memory: 8GB, Driver date: 5-23-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 552.55
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-23-2024
Driver Version: 31.0.15.5255
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
C:\Users\jadp9\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\Lumion LiveSync for Rhino (839d6175-32d1-4ffe-a0a4-b7fb43cf0ff5)\2021.3.25.899\Lumion\Rhino 7.0\LumionPlugin.rhp “Lumion LiveSync for Rhino”
C:\Program Files\Bongo 2.0 (64-bit)\Rhino6\Bongo.20.rhp “Bongo 2.0”
C:\Users\jadp9\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\NVIDIADenoiser\0.4.3\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.3.0
C:\Program Files\Bongo 2.0 (64-bit)\BongoUI.20.v60.rhp “BongoUI20v60”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Thanks, not seeing any red flags in your display config.
Normally I wouldn’t get excited about your Nvidia driver version since it is as recent as May, but considering that you have Lumion from the Rhino 7.0 directory and Bongo loaded while also trying to run AutoCad I’d suggest you update it to the latest. I also seem to recall Nathan saying that the denoisers are now part of the Rhino 8 installation so maybe the Nvidia denoiser from the Rhino 7.0 directory is redundant.
This is just guesswork on my part but they are things I would check out if I was experiencing your problem.
The usual recommendation is to disable the “plugins not shipped with Rhino” and if the problem goes away re-enable them one-by-one to see which one is the culprit.
AIW,
Thanks for the plugin suggestion - a sensible route I should have explored before. I wasn’t overly optimistic since a colleague with the same R-8 problems doesn’t have the same plugins. However…
I did disable the external plugins but noticed that one of the Acad toolbars was still blank. On a chance, I renamed it - it was called “Zoom” rather predictably - and hey-presto the UI seems to be back to normal. No more blank palettes and toolbars.
Just to make life more curious, I re-enabled all of the Plugins and everything is still up and running. I will disable the Nvidia denoiser if it is redundant.
I am guessing that R-8 and AutoCAD 2025 are somehow sharing a Windows graphics resource which can cause conflicts?
Thanx
JP
@Japhy Are you still following this? Do you think some of the other “big brains” would be interested?
@nathanletwory Am I recalling the situation with denoisers correctly?
hard to say at this point, at the moment the most likely shared resource that could affect things is the video card.
I was thinking of the renaming ACAD “Zoom” toolbar phenomenon.