AC2023 crash if Rhino 8 is opened

[GaeChrisRuvio (Christian Ruvio)]

Dear Rhino developer,

a colleague reports me if he has AutoCad 2023 open, as soon as he open Rhino 8.6, AC23 crashes.

My IT support asked me to ask if you had heard from others about this issue.

Even though we have the same Autocad and Rhino versions and also the same PC, at the moment it only happens on one end.

Thanks in advance and best regards

[wim (Wim Dekeyser)]

Hi Christian -

@GaeChrisRuvio

My IT support asked me to ask if you had heard from others about this issue.

We have one other report of this behavior:

Rhino 8 crashes Autocad

I dare say that we are relatively unusual in running AutoCAD and Rhino in partnership with each other - both having their uses for 3d modelling & presentation? Anyway we have noticed that Rhino-8 will crash AutoCAD (2025 & 2024) if run at the same time. This applies across our company, so not limited to one system. This is not the case with Rhino-7. The first release of R-8 messed with the palettes in Autocad (causing them to go blank) but the latest update simply locks-up Autocad requiring a f…

Could you post the Rhino SystemInfo data from your colleague’s machine?
-wim

[GaeChrisRuvio (Christian Ruvio)]

Hallo @wim,

Rhino 8 SR6 2024-4-10 (Rhino 8, 8.6.24101.05001, Git hash:master @ 32c244aa711e0034e75bec2e87d093c764820b96)
License type: Commercial, Build 2024-04-10
License details: LAN Zoo Network Node

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 63GB)
.NET 7.0.20

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA RTX A4000 Laptop GPU (NVidia) Memory: 8GB, Driver date: 6-24-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 552.74
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA RTX A4000 Laptop GPU (NVidia) Memory: 8GB, Driver date: 6-24-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 552.74
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

Secondary graphics devices.
Intel(R) UHD Graphics (Intel) Memory: 2GB, Driver date: 7-24-2024 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-24-2024
Driver Version: 31.0.15.5274
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Vorgänger Rhino-Renderer”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

[wim (Wim Dekeyser)]

Hi Christian -

@GaeChrisRuvio

Rhino 8 SR6

I’d start by updating to the current version of Rhino, which is 8.14.
-wim