Every time I try to use “ViewCapturetoFile”, my Rhino file crashes and stops working (the size of the image is only 13" x 6" at 72 dpi). I just updated Rhino itself and I updated my video driver (most recent driver update from February). I’ve restarted my laptop multiple times and I still cannot save a view. What are other methods I can use to potentially fix the crashing issue so that I do not have to raytrace/render every image?
Hi Caitlin - please run the SystemInfo command in Rhino and copy/paste the results here.
-Pascal
Rhino 7 SR16 2022-3-8 (Rhino 7, 7.16.22067.13001, Git hash:master @ aa7902c94c5aa33511e60d30f82b636be43bc85f)
License type: Evaluation, build 2022-03-08
License details: Stand-Alone
Expires on: 2022-04-25
Windows 10.0.22000 SR0.0 or greater (Physical RAM: 16Gb)
Computer platform: LAPTOP - Plugged in [97% battery remaining]
Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 2-10-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 511.79
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Secondary graphics devices.
Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 5-28-2019 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-10-2022
Driver Version: 30.0.15.1179
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB
Rhino plugins that do not ship with Rhino
C:\Users\caitl\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\Twinmotion Direct Link 2020.2 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020” 1.0.6.0
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.16.22067.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.16.22067.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.16.22067.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.16.22067.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.16.22067.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Users\caitl\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”
Hi Caitlin - the first thing to try is to disable VRay in options > Plug-ins page and then close and restart Rhino and see if the problem goes away.
-Pascal
I disabled VRay, however I am still running into the same problem.
Hi Caitlin - does this happen in any display mode? And the image is 936 by 432 pixels? I guess I would also block teinmotion for now, and again restart Rhino, and see if that makes any difference.
-Pascal