Rhino 7 SR36: bug in pane buttons?

I am on

  • Rhino: version 7 SR36 (7.36.23346.16351, 2023-12-12) Commercial with VisualARQ: installed (although I think this is not related to VisualARQ).

When in an empty new file simply clicking on the layers, properties or other pane buttons on the right, Rhino crashes completely.
Is this a known bug or is there something I can do to fix this on my end?

The Windows application event log shows the following error:
Faulting application name: Rhino.exe, version: 7.36.23346.16351, time stamp: 0x6579075d
Faulting module name: GTIII-OSD64.dll, version:, time stamp: 0x64c9c521
Exception code: 0xc0000409
Fault offset: 0x0000000000105dd5
Faulting process id: 0x5244
Faulting application start time: 0x01da4943f447de1c
Faulting application path: C:\Program Files\Rhino 7\System\Rhino.exe
Faulting module path: C:\Program Files (x86)\ASUS\GPUTweakIII\GTIII-OSD\x64\GTIII-OSD64.dll
Report Id: 12a1657b-8ce3-4de6-a1d9-3b5b2a15010b

Thanks in advance for your help

Try turning off ASUS GPU Tweak III and see if that helps. Probably best to exit all of the ASUS tweak and monitoring tools. Anything really that could want to draw on On Screen Display in case crashes still happen.

Other software that can hook into programs like Rhino include: Discord, Steam (the gaming platform), Nvidia Experience (the game recording stuff), audio control software, etc.

Hi Nathan,

It seems to be indeed related to this tool. Rhino 8 has a similar issue with it.
I’m using it to keep the fan on the GPU under control when exporting Rhino architecture designs to TwinMotion. When running TwinMotion, I otherwise have an airplane engine next to me :slight_smile:

When disabling the utility, Rhino works fine again.
Thanks again for the advice.

Thanks for reporting back.

Unfortunately there is not much we can do here, since the crash happens in that tool. Perhaps you can report a bug to the vendor of the software.

Addendum: I am using FanXpert for fan control on my machine. It is also from ASUS. I haven’t noticed any problems with that though. I just set the ranges and speeds I want them to run at for different temperatures, but I don’t have anything special running outside of that I think.