Print pdf keeps showing black screen/blank

I already tried reinstalling rhino 7, updating graphics cards, and switching around the graphics card on Rhino. Nothing worked

system info:
Rhino 7 SR32 2023-8-9 (Rhino 7, 7.32.23221.10241, Git hash:master @ 3d9c816c4cd57561d12d8f53246bce304f314ba2)
License type: Educational, build 2023-08-09
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 15Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.

Secondary graphics devices.
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 7-12-2022 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used
NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 8-4-2023 (M-D-Y).
> Integrated accelerated graphics device with 4 adapter port(s)
- This device is not being used

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

  • Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 0.0 (primary GPU’s maximum)

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: 7-12-2022
Driver Version: 31.0.12014.6
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 512 MB

Rhino plugins that do not ship with Rhino
C:\Users\grace\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\D5Conv (e0d5e210-02f6-4ee9-a2b0-1675e225d958)\0.10.1.0001\Rhino 7\D5Conv.rhp “D5Converter for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.32.23221.10241
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.32.23221.10241
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.32.23221.10241
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.32.23221.10241
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.32.23221.10241
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Rhino’s black screen is a symptom of the screwed up graphics configuration on your computer.

Did you see this in the SystemInfo?:

Assuming your monitors are connected correctly, this should help get Windows sorted:

Any luck?