Rhino 7 freezing computer


About once a week Rhino 7 completely freezes my computer and requires a hard reboot.

This just began happening a few weeks ago. I haven’t changed anything with my computer.

Any suggestions?

David Ezzy

Rhino 7 SR18 2022-5-4 (Rhino 7, 7.18.22124.03001, Git hash:master @ b2a1120bcb32e1f6da66a421cd7162a18a9f0cd9)
License type: Commercial, build 2022-05-04
License details: Cloud Zoo

Windows 10.0.19043 SR0.0 or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [97% battery remaining]

Standard graphics configuration.
Primary display and OpenGL: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 9-24-2020 (M-D-Y). OpenGL Ver: 4.6.0 - Build
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build
Driver Date: 9-24-2020
Driver Version:
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\Calc.rhp “Calc”

Hi David - is that triggered by anything consistent? A particular command, or file open, or ?


Hi Pascal,

I don’t think so. I am currently trying to simulate what I did before the last freeze and so far no freezes.

Note: after this last freeze that I posted, I just installed 7, 7.19.22165.13001.

Thank you,

Hi David -
Without a specific workflow, it’s hard to say what goes wrong but a system-wide freeze in this context is typically caused by a GPU issue.

We recommend a minimum of 4GB RAM in the GPU. The system you are running is not really up for the task. I’d at least check if there is an updated driver for that card. You’ll find links from the Rhino Notifications panel.

Hi Wim,

My workflow was:

  1. Open existing Rhino file (size = 16MB).
  2. Rotating in perspective view (ghosted).
  3. Turn a few layers on and off.
  4. Nothing else.

I updated my video driver and hopefully that will help, short of buying a new computer.


Hello David,

It sounds like a GPU issue . And it seems that you GPU drivers are almost 2 years old. Can you install updated drivers and let us know?

Will do, thanks.