just updated to the latest available Rhino 7.5 for Mac and Grasshopper does not start because of external file loading error
In addition, trying to open Options dialog in Rhino crashes Rhino.
Important questions:
Hi Thomas -
This is the right place, yes. More often than not, the first thing we need from you is the SystemInfo data. Could you please run the Rhino SystemInfo command and copy-paste the result here?
Is that in any way related to using Grasshopper or does that also happen when you reboot your machine, run Rhino and open the Options dialog?
The good thing with the way it works on macOS is that you don’t have to uninstall and reinstall different versions - you can always have several versions available from, e.g., you desktop. While downgrading to a previous version might get you on the road again, if we don’t get the information we need to be able to fix an issue, you’ll be stuck on a depreciated version indefinitely…
All that said, Rhino 7.4 is here: https://files.mcneel.com/rhino/7/mac/releases/rhino_7.4.21078.01002.dmg
-wim
Hi Wim
thanks for the download link to the 7.4 version
There seem to be two separate issues, opening Options dialog and starting Grasshopper.
Attached the Systeminfo.
Systeminfo2021-04-19.txt (5.8 KB)
Thanks for that information, Thomas.
Can you confirm that this all works fine again when you run 7.4?
-wim
yes, 7.4 works as expected.
Hi Wim
should the issue be fixed in 7.6? Grasshopper is still not loading
Thomas
Rhino 7 SR6 2021-5-7 (Rhino 7, 7.6.21127.19002, Git hash:master @ aec74c050f3ca28ab3cfd6882e9453a52366a9b7)
License type: Kommerziell, Build 2021-05-07
License details: Cloud Zoo
Apple Intel 64-bit macOS Version 10.15.7 (Build 19H524) (Physical RAM: 16Gb)
Mac Model Identifier: MacBookPro13,3
Language: de-CH (MacOS default)
AMD Radeon Pro 460 OpenGL Engine (OpenGL ver:4.1 ATI-3.10.19)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: ATI Technologies Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Graphics: AMD Radeon Pro 460
Displays: Farb-LCD (258dpi 2x)
Graphics processors
Intel HD Graphics 530 (1536 MB)
AMD Radeon Pro 460 (4 GB)
Color LCD (1680 x 1050)
USB devices
Apple Inc.: Apple T1 Controller
Realtek: USB 10/100/1000 LAN
3Dconnexion: CadMouse
Conexant: CONEXANT USB AUDIO
TOSHIBA: External USB 3.0
Bluetooth devices
None
Third party kernel extensions
com.3dconnexion.driver (1.1.4) 1DD89656-D184-33C7-B591-74B28B80D03F
com.kairos.driver.DuetDisplay (1) 0A9F5387-316E-3D61-B9ED-D066346F8797
com.intel.kext.intelhaxm (7.3.2) 58DFBE80-E54A-3EFE-B38A-215C5ED8E828
com.avast.FileShield (4.0.0) 6B04A58C-2E2A-3802-9AD0-C691B0325F18
com.avast.PacketForwarder (2.1) 4B12229C-86E6-355E-A0F8-F807ABEB80DD
com.parallels.kext.hypervisor (16.5.0 49183) 48004ADB-B3FF-30FF-9EF4-462AF5C1AF07
com.parallels.kext.vnic (16.5.0 49183) 0E0700DB-AB14-3B9D-A0A0-0C9A5980FB75
com.parallels.kext.netbridge (16.5.0 49183) 352AF9F8-FEA8-3B64-8E9A-476B25BE066B
Third party plugins
/Library/Frameworks/3DconnexionClient.framework/Versions/A/3DconnexionClient
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
/Users/thomas/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/Iris.MacR5.rhp “Iris” 1.0.0.0
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp “Import_OBJ” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp “export_xaml” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp “export_OBJ” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp “Export SVG” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp “Export_DAE” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp “PDF Export” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp “IGES Export Plug-in” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp “Import_SVG” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp “Export_AMF” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp “Import_DST” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp “PLY - Polygon File Format Export” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp “Import_AMF” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.6.21127.19002
I have renamed the Topic to 7.8.21196.05002, 2021-07-15 crashing since the issue still exists. This really sucks. I AM A PAYING USER OF RHINO AND AM NOT ABLE TO USE GRASSHOPPER WITH THE LATEST RELEASES, I AM STUCK WITH 7.4
PLEASE ADVISE HOW TO DEBUG THIS FILE LOAD ERROR.
Hi @thomasd This may be connected to some Grasshopper add-ons/plugins on your computer. Try using the command GrasshopperLoadOneByOne and you’ll get asked about loading each part of GH. Say No to any additional GH plugins you know you’ve added for the first try. Any luck?
You can also use the GrasshopperFolders command to open the components directory to remove any problem add-ons or use the PackageManager command to uninstall them.
means GH is loading something.
So I’d definitely say some plugin causes this. And I don’t think GH itself is using System.Memory.
did the trick. Thanks for your advice.
Nevertheless, would be great if the error message contained the name of the file causing the error.
I’m glad that helped… which GH plugin was the issue?
don’t know exactly which one. I uninstalled a whole bunch of less important plugins at once, kept just the ones I regularly use.
Okay thanks, if you notice which one it was in the future please let us know and we can make sure that plugin developer is aware of the issue to try and reproduce it. Glad you’re up and running.
thank you! had the same issue, this worked for me too 
RH-67063 is fixed in Rhino 7 Service Release 17 Release Candidate
