Rhino 6 crash - TDR

Rendering
1

Hi,
I have set the displaymode to Render and try to capture a picture with capture to file.
I get the error message:

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image.png870Ă—494 6.52 KB

When I turn either the Grounplane or the Shadows Off, it works fine.

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image.png1121Ă—680 11.7 KB

Rhino 6 SR5 2018-5-12
Licence type: Commercial, build 2018-05-12
License details: Cloud Zoo. In use by:

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name:

Quadro K1100M/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 391.58)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-30-2018
Driver Version: 23.21.13.9158
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Any idea?

1 Like
2

TDR means your GPU is doing a huge amount of work - so much that the system things it hangs (which isn’t necessarily the case).

It’d help knowing what kind of system you have, please run the Rhino command _SystemInfo and post the results in a reply.

/Nathan

3

Thanks, I read about the TDR. But last week I captured a lot of images and now it suddenly happens.
(I added system info to my original post)

4

Did you update to release candidate of 6 SR5 this week? IOW were you still using 6SR4 last week?

Also, at what resolution are you trying to capture?

5

Rhino 6 SR5 2018-5-12

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image.png795Ă—279 4.71 KB

6
  • So you did use the same Rhino version last week?
  • Have there been OS and/or driver updates since last week?
  • Do you have third-party plug-ins installed? If so try disabling (load-protecting) them and restarting Rhino, to rule out they aren’t the cause.
7

Yes

Yes, Windows 10 update and nvidia

Tried it, but didn’t work.

8

Perhaps you could try downgrading the Nvidia driver to one version prior to the one you have installed now.

9

No crash:

test2
test21411Ă—708 11.1 KB

Crash:

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image1362Ă—734 42.9 KB

11

@DavidEranen a crash with AO shadows on groundplane

12

No crash: (sky light off)

test3
test31411Ă—708 12.6 KB

13

95% of the time it crashes, but sometimes when I turn it around it works:

test4
test41411Ă—708 23.7 KB

14

Ok, tested a little bit more.

  • It doesn’t matter if I use a complex or a simple model.
  • It only crashes when an Enviroment with skylight icw groundplane is used
  • When I turn the model around, it works with some angles
15

Hmm it think I found it.

After different testing:
Capturing with Transparant Background On causes the crash

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image.png905Ă—1409 43.9 KB

16

This was in the end not solving the problem.
After updating the Nvidia drivers, the nvidia 3d settings where set to default. I changed it to Dynamic streaming and adjusted the power management and now it works perfect again.

17

Hi @thomas84,

How long does it take after pressing ViewCapture OK button until Rhino crashes?

2 seconds? 5 seconds? 60 seconds?

-David

18

After changing the Nvidia settings Rhino didn’t crash anymore, but before that it was about 3-5 sec.

19

Okay, that’s good. Please let us know if the problems come back.

-David

20

I had the same problem and Nvidia driver was also set to default.
Now no problem with
Workstation App - Dynamic streaming
image