Repeatable crash

Rhino Rhino for Windows
,
1

Everytime I try the command “Restore to new floating viewport” from a named view, Rhino crashes:

image
image566×529 38.6 KB

My SystemInfo:
Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15001, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Commerciale, build 2024-01-09
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32Gb)
.NET 7.0.14

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 4000 (NVidia) Memory: 8GB, Driver date: 10-18-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.70
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port 0
- Secondary monitor attached to adapter port 1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-18-2023
Driver Version: 31.0.15.3770
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino
C:\Users\mgibeault\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\Garage\1.2.1\Garage.rhp “Garage” 1.2.1.0
C:\Users\mgibeault\AppData\Roaming\McNeel\Rhinoceros\8.0\Plug-ins\Bella (813de3fb-18eb-405f-bfcd-b0b4d3da91fb)\23.6.0.0\bella_rhino.rhp “Bella” 23.6.0.0
C:\Program Files\Cyberstrak\R8\CS_ModelingPlugIn.rhp “Cyberstrak Modeling PlugIn”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

1 Like
2

No problem here in Rhino 8, 8.4.24009.13521

3

I was not setup to install release candidates.
I installed it and now Rhino won’t start at all… Rhino.exe shows up in the Task Manager but vanishes after 2 seconds.

4

hey marc, make sure windows is fully updated- (you may need to run windows update several times as some updates rely on others to be in place 1st. )

try rhino again.

no luck?

try the .net repair tool here-

https://download.microsoft.com/download/2/B/D/2BDE5459-2225-48B8-830C-AE19CAF038F1/NetFxRepairTool.exe

restart and try Rhino again.

still no luck?

repair your vc runtime library with this tool-

https://aka.ms/vs/17/release/vc_redist.x64.exe

restart try Rhino again.

still no luck?

call us 206-545-6877

5

Hi Kyle,
FYI Rhino 8.3.24009.15001 was working fine (except the crash I reported). It’s the release candidate that refuses to start.
I won’t be able to update Windows, I do not manage the computer, but I’ll try the rest.

6

let us know how it goes or if you need an installer for the older cut again.

7

I used the .NET repair tool, restarted, tried to start Rhino - not working.
Then I saw the installer… started it and tried “repair”. It worked!

But then, the crash I reported is still there. Can’t use “Restore to new floating viewport” without Rhino saying goodbye.

8

Hi Marc -

I see you’re running a few 3rd party plug-ins. What happens when you disable those and then restart Rhino?
-wim

9

Okay…
It seems like it’s the Cyberstrak plug-in…