Crash offtenly - Rhino 7

Rhino Rhino for Windows
1

Hi guys, my rhino is like impossible to work on, opening option crash after the last update. can’t even go ot the plug-in section in option.

Rhino 7 SR22 2022-9-12 (Rhino 7, 7.22.22255.05001, Git hash:master @ 196b1bc7dd093321e28dcc7a2bb8709a9bebe12d)
License type: Educational, build 2022-09-12
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 1070 (NVidia) Memory: 8GB, Driver date: 9-12-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 517.40
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-12-2022
Driver Version: 31.0.15.1740
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
D:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.22.22255.5001
D:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
D:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
D:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
D:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
D:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.22.22255.5001
D:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.22.22255.5001
D:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
D:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
D:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
D:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.22.22255.5001
D:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.22.22255.5001
D:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
D:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

2

Your SystemInfo looks OK - is it only crashing when you go into Options, or does it crash at other times? Windows installation up to date? Do you still experience the crashes if you disconnect the secondary monitor?

You might also just try doing a repair on Rhino - in Windows control panel>Programs, right click on Rhino 7 and choose “Change”, then select “Repair” from the dialog that comes up. Also try restarting your computer.

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3

Also if you can try running Rhino as an administrator.

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4

I see you sent in a Crash report.

Maybe @andy or @jeff can have a look at the crash report details when the office is open again.

It looks like a “access denied” error when opening a file.

My guess is you double clicked on the 3dm file in Windows file Explorer to start Rhino?

What happens if instead, you double click on the Rhino 7 Desktop shortcut, and then open the file?

Is the file on your local drive or in a Cloud synched folder?

Thanks

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5

I found the problem, the Asus GPU Tweak III OSD which I don’t recall enabling it, maybe I accidentally hit some hotkey to enable it (on screen performance statistic thing) make rhino stutter and not responding immediately, I notice there is some performance text (CPU, GPU, RAm etc) on the top left rhino while opening it, and make rhino sluggish.

I uninstall the Asus GPU Tweak III and my rhino working just fine right now. Thanks for your help. I Try everything you all suggested in the thread.

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