We have some plugins running and when we close rhinoceros it gives the crash error. if we only load the plugin without using it, rhino works perfectly. can you please take a look at the crash dump and tell us if you see anything wrong?
RhinoCrashDump_CrashOnClose.7z (12.7 MB)
When the crash dialog comes up if you input your email we get very useful data. If you can repeat this crash can you do this and include your email and send?
Hi @Matteoz,
The crash is in a Windows MFC DLL. It looks like Rhino was going to display the Save changes to filename? dialog when it crashed.
I do see the user is running an older Rhino 7.27. The latest, and last, version of Rhino 7 is 7.38.
https://www.rhino3d.com/download/archive/rhino/7/latest/
You might also trying installing the latest Microsoft C++ runtimes.
https://aka.ms/vs/17/release/vc_redist.x64.exe
– Dale
1 Like
Done just now
updated the c++ runtimes but nothing.
updating rhino is something i would avoid because it requires some work and we have hundreds of clients working so I dont think that is the problem.. i would first take a look at the dump and see what is going on.
Hi @Matteoz - I have looked at the crash dump, which is were my Windows MFC DLL comment came from.
Can you repeat the crash yourself?
– Dale
Yes it happens 100% of the times on the client PC, using the same rhino version.
Never on my PC. I updated the c++ runtimes from the link you suggested.