Hi,
I started having issues when printing layouts to PDF. The PDFs generated in the past two days have streaks that create four quadrants on the sheet. It happens in different files, not just the one. I’ve tried restarting the computer but it hasn’t helped. I’m still getting familiar with troubleshooting on Mac, has anyone had this issue before and how was is resolved?
Thank you!
Page 1 - Copy.pdf (1.4 MB)
Hi
I am also having this issue
Did you resolve it yet
Hi @m_c ,
That looks like too little GPU memory, an old driver and/or too large dpi setting as well as the width and height size of the PDF in the print settings. Since you are on Mac, the graphics driver would be determined by the macOS version but you can try lowering the size and/or dpi first. If that doesn’t help, post a small sample 3dm file, a screenshot showing the Print settings and the results of your SystemInfo command run in Rhino.
Hi @BrianJ ,
Thank you for replying. I tried lowering the dpi to 200 and the lines went away. This wasn’t an issue until about two weeks ago even though I’ve been printing at 300 dpi. Is this just a hardware issue or is there something I can do to be able to print at a higher quality?
This looks like a bug in our tiled image generation when printing. We typically have to create a number of independent tiled images when printing as the final stitched together image is much bigger than what a GPU typically can handle. Problems occur with the arctic mode display effect and @DavidEranen has been fixing these over the years.
Hello @m_c and @gurney1. What version of Rhino are you using? I believe there’s a chance the issue you’re having has been fixed in Rhino 8 SR13.
To download Rhino 8 SR13, go to Rhino 8 → Settings… → General → Updates → Update frequency and select “Service Release Candidate”. Then press Check Now and download.
-David
Hi David
You are correct and I have already done this and it is now resolved
Thank you
I’m on Rhino8 - I will try the update. Thank you!