Hi all,
I’ve Rhino6 SR11 installed. I donwloaded and tried to install PT (2018121700).
When I double-click to the installer it show me this message :
“This package is not compatible with the Rhino Installer Engine. You may need to update to the latest Rhino Service Release to use this plug-in”.
I think I need at least the SR18.
So I tried to download and install the latest SR, by activating “Service Release Candidat” in the Rhino Options > Updates and Statistics window.
Rhino downloaded the SR25 (the last to date), but it doesn’t install. If I restart the software, it rest with SR11.
I don’t know what to do. Can someone explain this to me?
Thanks
wim
(Wim Dekeyser)
March 30, 2020, 5:56pm
2
Hi Davide - When you set the frequency to Service Release Candidates
, Rhino will automatically download new versions when they become available. Have you closed all Rhino sessions and then launched Rhino again? When the download has completed, you should get a message that a new version is ready to be installed. Did you get to that point? If so, what happened after that?
-wim
Hi Wim,
I downloaded the 6.24 and 6.25 versions. I tried again but the plug-in doesn’t install.
So I downloaded the Repair file RhiFix, I launched that and it show me this log :
----- Summary -----
A fix was applied to your computer.
Version 6 (x64) of the Rhino Installer Engine will install packages for Rhino 6 and older.
RhiFix (3).exe version 6.0.6726.16913 starting…
------Details------
Detecting Rhino Installer Engine Executable … 6.24.20079.23341
Detecting Rhino.InstallerPackage registry key in HKLM … 6.24.20079.23341
Detecting .rhi registry key in HKLM … found.
Detecting Computed .rhi File Association … 6.24.20079.23341
Detecting User .rhi File Association (Windows 7) … not found.
Detecting User .rhi File Association (Windows 10) … not found.
Detecting 32-bit Rhino 5 … not found.
Detecting 64-bit Rhino 5 … 5.2.30328.21415
Detecting Rhino 6 … 6.24.20079.23341
Detecting Rhino 7 … not found.
Detecting File association mismatch … not found.
Fixing .rhi registry key in HKLM … succeeded.
----- Data -----
rhiexec_installed_version = 6.24.20079.23341
rhiexec_install_path = C:\Program Files\McNeel\Rhino Installer Engine\x64\rhiexec.exe
rhiexec_exists = True
rhiexec_platform = x64
rhi_system_registry_open_command = “C:\Program Files\McNeel\Rhino Installer Engine\x64\rhiexec.exe” “%1”
rhi_system_registry_open_command_path_exists = True
rhi_system_extension_registry_key_found = True
rhi_system_extension_registry_class = Rhino.InstallerPackage
rhi_file_association_exists = True
rhi_file_association = C:\Program Files\McNeel\Rhino Installer Engine\x64\rhiexec.exe
rhiexec_associated_version = 6.24.20079.23341
v5x64_version = 5.2.30328.21415
newest_rhino_version = 6.24.20079.23341
v5x64_install_path = c:\Program Files\Rhinoceros 5 (64-bit)\
v5x64_install_path_exists = True
v6_install_path = C:\Program Files\Rhino 6\
v6_version = 6.24.20079.23341
v6_install_path_exists = True
So, it can recognize the 6.24 version (the recommended version) but when I try to install the Paneling Tools plug-in, it’s still not compatible :
“this package is not compatible with the Rhino Installer Engine”
rajaa
(Rajaa Issa)
May 6, 2020, 8:22pm
5
Hi,
I think the RhiExec that is still running is 6.11
You’ll need to run rhino repair installation. Please follow the steps and let us know:
Open Programs and Features
Select Rhinoceros from the list
Click Modify
Click Repair
Follow the rest of the steps.
1 Like
Hi Rajaa,
when I click on Modify, nothing happens…
I think I’ve a problem about permissions…
I activated all permissions to the *\AppData\Local\Temp directory, and now the Repair tool work.
Now Rhino is fixed. I launch PT installer, et I got the same problem.
Maybe I’ve to activate permission to others directories?
rajaa
(Rajaa Issa)
May 7, 2020, 11:42am
8
Can you please share the PanelingTools log file. You will find here: %appdata%\mcneel\rhinoceros\6.0\logs
brian
(Brian Gillespie)
May 7, 2020, 5:49pm
12
@davide.paba can you please send direct me to where you downloaded PanelingTools from? It appears to me that the correct (6.24) version of Rhino Installer Engine is running - and that it’s not able to detect the version information from PanelingTools correctly.
c.zou
(C Zou)
September 2, 2020, 9:10am
14
It is fun. I’ve donwloaded “PANELINGTOOLS FOR RHINO AND GRASSHOPPER ” from food4rhino, it been well installed.
However, I can not install “importe57.rhi ” . It said " This package is not compatible with the Rhino Installer Engine"
wim
(Wim Dekeyser)
September 2, 2020, 9:15am
15
Hi -
Which version of Rhino are you running?
-wim
c.zou
(C Zou)
September 2, 2020, 9:40am
16
Hi Wim,
I’m using Rhino 6 and Rhino 7 WIP
Rhino 6 SR29 2020-8-25 (Rhino 6, 6.29.20238.11501)
Rhino 7 SR0 2020-8-18 (Public Build, 7.0.20231.16005)
wim
(Wim Dekeyser)
September 2, 2020, 1:24pm
17
Hi - you shouldn’t be using the e57 import plug-in from food4rhino on these versions. Both Rhino 6 and 7 include an e57 importer out-of-the-box.
From the food4rhino page:
-wim
1 Like
c.zou
(C Zou)
September 3, 2020, 1:18pm
18
Now I understand. Thanks a lot.
Bonne journée