Rhino 7 is consistently crashing when clicking on the icon for NamedView in the panels.
I thought first it could be related to Visual ARQ 2.9.0.14457 - Rhino 7, but no, I could recreate the crash without letting VA load.
Are there any tips to resolve?
Hi @kevin3,
Can you please update to Rhino 7 SR 1 ? I see your crashes with 7 SR 0 - there have been quite a few fixes since SR 0
Nope. Still broken.
I just updated to SR1 and was able to crash Rhino when checking the NamedView panel from
File Menu>Panels>NamedView
For completeness, could you please run in Rhino the command _SystemInfo and paste the resulting text here in a reply?
Iâll see if I can get this to crash on my Macbook Pro with Catalina and Rhino 7.1
edit:
I just tested with
Rhino 7 SR1 2020-11-24 (Rhino 7, 7.1.20329.13012, Git hash:master @ 9fee55a1420611bfd84513ccdd79c97ba8547873)
License type: Commercial, build 2020-11-24
License details: Cloud Zoo
Apple Intel 64-bit macOS Version 10.15.7 (Build 19H2) (Physical RAM: 16Gb)
Mac Model Identifier: MacBookPro11,3
Language: en-FI (MacOS default)
NVIDIA GeForce GT 750M OpenGL Engine (OpenGL ver:4.1 NVIDIA-14.0.32 355.11.11.10.10.143)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB
Graphics: NVIDIA GeForce GT 750M
Displays: Color LCD (295dpi 2x)
Graphics processors
Intel Iris Pro (1536 MB)
NVIDIA GeForce GT 750M (2 GB)
Color LCD (1920 x 1200)
USB devices
Apple Inc.: Apple Internal Keyboard / Trackpad
Apple Inc.: Bluetooth USB Host Controller
Bluetooth devices
None
Third party kernel extensions
com.intel.kext.intelhaxm (6.2.1) 7B6ABC56-699C-3449-A0EC-BEB36C154E3C
Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftos.dylib
/Users/Shared/dev/mcneel/rhinowip/big_libs/boost/stagerelease/lib/libboost_filesystem-mt-x64.dylib
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/packages/7.0/IntelDenoiser/0.6.0/libtbb.dylib
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/packages/7.0/IntelDenoiser/0.6.0/libtbbmalloc.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/packages/7.0/raytraced-materials/0.1.3+v6.15/RaytracedMaterials.rhp âRaytraced Materialsâ 0.1.3.0
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/packages/7.0/rhinopbrmaterial/1.1.4+v6.16/RhinoPbrMaterial.rhp âRhinoPbrMaterialâ 1.1.2.0
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/packages/7.0/IntelDenoiser/0.6.0/IntelDenoiser.Mac.rhp âIntelDenoiser.Macâ 1.0.0.0
Rhino plugins that ship with Rhino
/Applications/Rhino7.app/Contents/PlugIns/NamedSnapshots.rhp âSnapshotsâ 7.1.20329.1002
/Applications/Rhino7.app/Contents/PlugIns/PanelingTools.rhp âPanelingToolsâ 7.1.20329.1002
/Applications/Rhino7.app/Contents/Frameworks/RhMaterialEditor.framework âRenderer Development Kitâ 7.1.20329.1002
/Applications/Rhino7.app/Contents/PlugIns/Displacement.rhp âDisplacementâ 7.1.20329.1002
/Applications/Rhino7.app/Contents/PlugIns/RhinoRender.rhp âLegacy Rhino Renderâ 7.1.20329.1002
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp âCommandsâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp âImport_OBJâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp âexport_xamlâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp âQuadRemeshâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp âexport_OBJâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp âRDK_EtoUIâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp âExport SVGâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp âMeshCommandsâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp âExport_DAEâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp âPDF Exportâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp âIGES Export Plug-inâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp âImport_SVGâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp âBlockEditâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp âExport_AMFâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp âRhino Renderâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp âImport_DSTâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp âPLY - Polygon File Format Exportâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp âImport_AMFâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp âRhinoCyclesâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp âIronPythonâ 7.1.20329.13012
/Applications/Rhino7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp âGrasshopperâ 7.1.20329.13012
I was not able to crash Rhino 7.1
edit2:
also tested with Rhino 7.1 on Big Sur, couldnât crash
Rhino 7 SR1 2020-11-24 (Rhino 7, 7.1.20329.15002, Git hash:master @ acaaf07ea5439c0c1cefb2926290a42432a0dda4)
License type: Commercial, build 2020-11-24
License details: Cloud Zoo
Apple Intel 64-bit macOS Version 10.16 (Build 20C60) (Physical RAM: 8Gb)
Mac Model Identifier: MacBookPro14,2
Language: en-GB (MacOS default)
IntelŽ Iris⢠Plus Graphics 650 (OpenGL ver:4.1 INTEL-16.1.7)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: Intel Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1536 MB
Graphics: Intel Iris Plus Graphics 650
Displays: Color LCD (298dpi 2x)
Graphics processors
Intel Iris Plus Graphics 650 (1536 MB)
Color LCD (1680 x 1050)
USB devices
Apple Inc.: Apple T1 Controller
Bluetooth devices
None
Third party kernel extensions
com.AmbrosiaSW.AudioSupport (4.2) A2902F89-46AD-324C-B033-A965FFD16BEE
com.valvesoftware.SteamInput (4357.73.42) 17B6ECD0-A50A-3D6A-B350-9C70805EE129
com.shinywhitebox.iShowU-Audio-Capture (1.0.4) 8135FE76-C210-3C0F-B657-75C9188C747F
Third party plugins
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCloudKit.dylib
/usr/lib/swift/libswiftContacts.dylib
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreData.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp âSnapshotsâ 7.1.20329.1002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp âPanelingToolsâ 7.1.20329.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework âRenderer Development Kitâ 7.1.20329.1002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp âDisplacementâ 7.1.20329.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp âLegacy Rhino Renderâ 7.1.20329.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp âCommandsâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp âImport_OBJâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp âexport_xamlâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp âQuadRemeshâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp âexport_OBJâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp âRDK_EtoUIâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp âExport SVGâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp âMeshCommandsâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp âExport_DAEâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp âPDF Exportâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp âIGES Export Plug-inâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp âImport_SVGâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp âBlockEditâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp âExport_AMFâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp âRhino Renderâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp âImport_DSTâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp âPLY - Polygon File Format Exportâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp âImport_AMFâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp âRhinoCyclesâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp âIronPythonâ 7.1.20329.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp âGrasshopperâ 7.1.20329.15002
Rhino 7 SR1 2020-12-8 (Rhino 7, 7.1.20343.09491, Git hash:master @ 350b20978b4fcd75493212fbd3c4248983612f86)
License type: Commercial, build 2020-12-08
License details: LAN Zoo Network Node
Windows 10.0.19041 SR0.0 or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 4000 (NVidia) Memory: 8GB, Driver date: 6-21-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 451.48
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
Secondary graphics devices.
IntelÂŽ UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 5-5-2020 (M-D-Y).
> Integrated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-21-2020
Driver Version: 27.21.14.5148
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp âTibidaboâ
H:\Tools & Libraries\34 - Rhino\04_GH_SETUP\01_PLUGINS\Elefront (GH)\elefront421\ElefrontProperties.rhp âElefrontPropertiesâ 1.0.0.0
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\VisualARQ.rhp âVisualARQâ
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp âCommandsâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp âRenderer Development Kitâ
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp âRPCâ
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp âRhino Renderâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp âLegacy Rhino Renderâ
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp âRDK_EtoUIâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp âRenderer Development Kit UIâ
C:\Users\K.Hinz\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\PanelingTools (6caed836-bc06-4ebc-b1fd-e10886a0dc94)\2018.12.17.906\PanelingTools.rhp âPanelingToolsâ
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp âSnapshotsâ
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp âIronPythonâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp âRhinoCyclesâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp âGrasshopperâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp âToolbarsâ 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp â3Dconnexion 3D Mouseâ
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp âDisplacementâ
C:\Users\K.Hinz\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\SectionTools\2019.7.29+584\SectionTools.rhp âSectionToolsâ
I donât know why I was testing on the Mac. Let me test also on Windows.
Other than that, can you try disabling all plug-ins that do not ship with Rhino, then see if it still crashes?
No crashing on Windows for me either.
I donât have paneling tools, nor section tools enabled. Nor do I have Elefront. Tibidabo I have through Lands Design
Hi @nathanletwory
I tested without VisualARQ but Tibidabo may have still been running.
I will get back to this on Monday.
Thanks for the support.
I see our crash database finally has processed your report. Iâm looking into the crash log to see where the issue is.
@kevin3 the crash appears to happen because of Tibidabo. If you load-protect it and VisualArq you should be able to switch on the NamedViews panel.
@fsalla are you aware of this?
@kevin3, I cannot reproduce this crash. Can you reproduce it? Then a .dmp file will be generated in your desktop. Please change this fileâs name before closing the Rhino crash message, zip it and send it to us (visualarq@asuni.com), along with the 3dm file where this happens. That way we can figure out what happened and fix any possible errors.
@fsalla, I have sent you a message on that visualarq@asuni.com address with a link to the crash dump from @kevin3
@nathanletwory, thanks for forwarding to Francesc.
@fsalla, I will disable Tibidabo first thing Monday, test, and report.
Please let me know if you still want the .dmp file.
Shouldnât be necessary, I already forwarded the crash report containing a .dmp.
I confirmed that _NamedView does not crash when Tibidabo & VisualARQ plug-ins are disabled.
Hi @kevin3 which VisualARQ version do you have? I think we fixed the crash you report in the current VisualARQ 2.9.1 version. Could you check if you have that one, and see if the crash still happens?
I have 2.9.0.14457.
2.9.1 was successfully checked on another workstation and no crash., But I must get back later about the original file on the original workstation to confirm.
I have Rhino 7 SR19 2022-6-14 Education edition and whenever I go to save a named view, nothing happens. I click the âSave Asâ button on the Named Views panel and Rhino freezes. Nothing appears in the command bar and whenever I click anywhere in the window, it gives me the error tone. If I click esc, everything is fine and I can go about using Rhino, but I am unable to save a named view.
Is there anything I can do to fix this problem?
Thank you.
This sounds like a dialog is open but either hidden behind Rhino itself or offscreen. @pascal what was the command to reset dialog positions?
If you donât think it is off screen but behind Rhino you could try pressing the alt key shortly. I have seen cases where that can bring a hidden dialog from behind Rhino back on top.