My Viewport is completely black

Rhino
,
1

Hello!
I’m using Rhino 7 in the last two years, and somehow in the last week I got new problem that I don’t know how to solve. Attached print screen to explain the topic.
Regards,
Eilon

Screenshot 2024-11-24 133000
Screenshot 2024-11-24 1330001920×1080 67.3 KB

2

Hi Eilon,

Please run SystemInfo in the rhino command line. It looks like you are having issues with your Video card of some sort.

3

Hi Japhy,

License type: Educational, build 2024-04-16
License details: Cloud Zoo

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 8Gb)

Computer platform: DESKTOP

Standard graphics configuration.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.1 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Parallels and Apple
Render version: 4.1
Shading Language: 4.10
Driver Date: 10-21-2024
Driver Version: 20.18.2011.55740
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4191264 KB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

What do you recommend to do now?

Regards,
Eilon

‫בתאריך יום א׳, 24 בנוב׳ 2024 ב-17:58 מאת ‪Japhy via McNeel Forum‬‏ <‪notifications@mcneel.discoursemail.com‬‏>:‬

4

This is odd.

It looks like there is ZERO detection of any GPU in your system. What CPU/GPU do you have?

Have you checked your GPU drivers are up to date recently?

Is this a virtualisation on Apple?

5

Wow . I finally make it working.
I updated the computer and it changed the system to 4 CPUs for 8 GB RAM, and now I changed it to 8 CPUs for 16 GB RAM.
What is the basic requirements for Rhino 7?

Rhino 7 SR37 2024-4-16 (Rhino 7, 7.37.24107.15001, Git hash:master @ d2e42f70b9d3aa58f6053e2998a0db2abcd7555b)
License type: Educational, build 2024-04-16
License details: Cloud Zoo

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: DESKTOP

Standard graphics configuration.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.1 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Parallels and Apple
Render version: 4.1
Shading Language: 4.10
Driver Date: 10-21-2024
Driver Version: 20.18.2011.55740
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 8385568 KB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”