Rhino 7 viewport Black

Rhino
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1

Hi My computer updated recently and my viewports are suddenly black my enscape plugin still works perfectly I have no idea what to do, can anyone advise?

ATI Technologies Inc.
AMD Radeon™ Graphics
OpenGL version: 4.6.0 Compatibility Profile Context 23.19.21.06.241217
Render version: 4.6
Shading Language: Not supported
Driver Date: 12-20-2024
Driver Version: 31.0.21921.6001

Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24bits
Stencil depth: 8bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 0 GB

2

Hi Gina, looks to be a video card issue.

Can you run the SystemInfo command in Rhino and post the results? Thanks

3

Rhino 7 SR38 2024-12-3 (Rhino 7, 7.38.24338.17001, Git hash:master @ 97e36efa02d7f71638988290bb2d190fcf1b18c5)
License type: Commercial, build 2024-12-03
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 7.4Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 12-20-2024 (M-D-Y). OpenGL Ver: 4.6.0 Compatibility Profile Context 23.19.21.06.241217
> Integrated accelerated graphics device with 5 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

Secondary graphics devices.
NVIDIA GeForce RTX 3050 Laptop GPU (NVidia) Memory: 4GB, Driver date: 2-25-2025 (M-D-Y).
> Integrated accelerated graphics device with 1 adapter port(s)
- This device is not being used

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 1.1

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: Not supported
Driver Date: 12-20-2024
Driver Version: 31.0.21921.6001
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4020 MB

Rhino plugins that do not ship with Rhino
C:\Program Files\Enscape\Enscape.Rhino.Plugin-net48\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 4.3.0.1189

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

4

Go into your Windows device manager and see if there are any warnings.

Once you the device is being used you’ll want to set it up like soooo. Soooo, you bought a laptop with hybrid graphics and rhino doesn't run right. READ THIS

5

THANK YOU it Worked!!!

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