armandl
February 19, 2017, 5:10pm
1
Hello,
I have purchased Maxwell Studio for Mac (the 4.0.0.12 version). I had a problem with that version, as I could not load an Asset Reference.
The latest version (4.0.0.18) claimed to have fixed this problem, so I downloaded it from Maxwell Beta’s website.
The Asset Reference works fine now, but the problem is, as the title says, that when I hit “Fire”, Studio crashes instantly.
Does anyone have a solution for my problem ?
Should I simply wait for a new update of Maxwell ?
Thank you
nathanletwory
(Nathan 'jesterKing' Letwory)
February 19, 2017, 5:46pm
2
Have you tried your crash to the Maxwell plug-in developer? If you haven’t, you really should. It is essential for them to be able to fix bugs.
/Nathan
armandl
February 20, 2017, 9:08am
3
What do you mean by “Maxwell plug-in developper” ? If you mean the Maxwell plug-in for Rhino, there is no crash there.
This crash appears in Maxwell Studio, not in Rhino.
nathanletwory
(Nathan 'jesterKing' Letwory)
February 20, 2017, 10:46am
4
Then in that case you’ll have to contact the good folks that developed Maxwell . We can’t fix their bugs.
/Nathan
sergey
February 20, 2017, 1:09pm
5
Hi, armandl
As I remember, @jdhill is RhinoMac plugin developer, maybe he we’ll look into this topic )
jdhill
February 20, 2017, 9:35pm
6
Hello armandl,
I do indeed write the plugin, but as this is not McNeel-related, I would ask you to please post instead in the Maxwell for Rhino sub-form at http://www.maxwellrender.com/forum . Please include any relevant details that might help us to reproduce the issue. Probably we will need to get a copy of a file that produces the crash.
Thanks,
JD