SMC2
February 10, 2020, 8:41am
1
Rhino Lost license.
rhino
SR 22 on Windows 10
Hello every one. for time to time, my rhin 6 lost the license. and I’m not able to run a new rhino instance without close all rhino running.
if i close all rhino instance then I’m able to run rhino againe. do you have meet this problem ?
Best regards
pascal
(Pascal Golay)
February 10, 2020, 5:45pm
2
Hello - can you please run SystemInfo
in Rhino and post the results?
-Pascal
SMC2
February 11, 2020, 7:47am
3
Hello.
thanks for you response.
best regards
Rhino 6 SR22 2020-1-28 (Rhino 6, 6.22.20028.13281, Git hash:master @ 379871ece695dc096e83826f08b429db8ca2e7f5)
License type: Commerciale, build 2020-01-28
License details: Cloud Zoo. In use by: Qua****** SMC2 (Societe SMC2)
Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: PC-BE30
Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K2200 (NVidia) Memory: 4GB, Driver date: 8-1-2016 (M-D-Y). OpenGL Ver: 4.5.0 NVIDIA 369.09
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.5
Shading Language: 4.50 NVIDIA
Driver Date: 8-1-2016
Driver Version: 21.21.13.6909
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.22.20028.13281
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Program Files (x86)\Lynx\Lynx.rhp “Lynx” 0.0.0.0
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.22.20028.13281
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.22.20028.13281
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.22.20028.13281
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\BlockEdit.rhp “BlockEdit” 6.22.20028.13281
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”
pascal
(Pascal Golay)
February 11, 2020, 3:57pm
4
Hello - the only non-standard plug-in I see is Lynx - I do not expect it is involved here but you might try disabling Lynx in Options > Plug-ins page, then closing and restarting Rhino. Does that make any difference?
-Pascal
John_Brock
(John Brock)
February 11, 2020, 4:00pm
5
Maybe not involved, but that driver for your Quadro is ancient too:
Primary display and OpenGL: NVIDIA Quadro K2200 (NVidia) Memory: 4GB, Driver date: 8-1-2016 (M-D-Y). OpenGL Ver: 4.5.0 NVIDIA 369.09
This driver is from earlier this month:
https://www.nvidia.com/Download/driverResults.aspx/156767/en-us
SMC2
February 11, 2020, 4:51pm
6
Hello. Thanks for your responses.
Effectively, my Driver graphique card is very old so I have upgrade it
For information Lynx is a RVB plug-in (Rhino script) it’s indispensable for our work (copy and orient Blocks automaticly).
it’s rare when rhino loses the license so if my rhino lose the license then i try to desable Lynx to test if I can run a new rhino instance.
I be back to you if the update graphique card doesn’t solv the bug.
Best regards.
pascal
(Pascal Golay)
February 11, 2020, 5:02pm
7
Hello - my suggestion was to disable Lynx as a test, do see if we can pin the blame there, not to disable it permanently.
-Pascal
SMC2
February 11, 2020, 5:19pm
8
Humm…
I not have the bug every day but only one day time to time :S
I try to video screen if the bogu is back
SMC2
March 11, 2020, 5:46pm
9
Hello recently, the bogu as hit again
you can see that i have a few rhinoceros instance on my Computer :S.
If I closed all rhino instance and i run rhino again. the rhino is open normaly
aj1
(Andrés Jacobo)
March 11, 2020, 7:59pm
11
The next time this issue happens, please take a screenshot of the following folder before you try to fix anything:
%programdata%\McNeel\Rhinoceros\6.0\License Manager\Licenses
Willem
(Willem Derks)
March 12, 2020, 9:00am
12
Hi Andres,
I’ve been running in this issue a lot as well.
typically it happens after closing another instance and openeing another
in %programdata%\McNeel\Rhinoceros\6.0\License Manager\Licenses
thate is one file with .lic extension
I made a copy and can send it to you through PM if that helps, let me know if you want me to.
-Willem
aj1
(Andrés Jacobo)
March 12, 2020, 4:28pm
13
Hi @Willem , yes, that would help.
Willem
(Willem Derks)
March 19, 2020, 10:21am
14
Hi Andrés,
Do you have any progress on finding a solution, I’m running into this multiple times on a daily basis
I want to add that I am running Rhino in 2 different schemes often simultaneously.
@SMC2 are you working with different Rhino schemes?
-Willem
Hi Willem,
Just for info, I do this all the time (French/German + English, different workspaces) and I haven’t experienced this, so maybe that’s not the problem…
1 Like
aj1
(Andrés Jacobo)
March 19, 2020, 4:18pm
16
Hi @Willem , unfortunately there’s nothing unusual with the files you were kind enough to send me. We are currently evaluating what the cause might be.
Willem
(Willem Derks)
March 19, 2020, 4:49pm
17
Thanks for the update,
Let me know if I can provide any more info.
Another possible cause is NordVPN maybe,
I’ll try to disable it and see if the issue persists.
Willem
(Willem Derks)
March 23, 2020, 1:58pm
18
Hi Andrés,
FWIW:
Running into this again and realize that the already open instance might not be responsive(enough) because it is running an intensive script.
Let me know if I can perform any more tests or provide info, It’s really slowing down my workflow.
-Willem
Willem
(Willem Derks)
March 30, 2020, 10:21am
19
Hi @SMC2 ( and @aj1 FYI)
I found in a single first test that GoogleDriveStream might be the cause. I see you have DriveStream running as well so it might be the cause at your end as well.
What I did when this happened again was to Quit GoogleDriveStream from the trayicon.
After quitting I could open Rhino without the licensing popup.
NOTE: I only quit DriveStream after all syncs were finished and after the test did a restart to get running again.
Maybe you can do this test to confirm DriveStream might be the culprit.
I’ll be testing more today because I run into this multiple times per day and report back with my findings.
-Willem
SMC2
April 1, 2020, 3:29pm
20
Hello,
for the moment I did not meet the problem but if the problem apear again, i try your solution
regards