Licence locked to previous install of windows

I have been running Rhino 7 on my desktop without issue but recently decided that I wanted to use the licence on my laptop and so removed the licence from my desktop in order for me to set up a Zoo account. I don’t seem to be able to remove the licence from my machine even when fully uninstalling the programme. I recently had to factory reset my machine when installing a new hardrive and the machine name I see on the error screen is the old name for my machine. I now have no way of removing the licence or reinstalling the software as a standalone and so can’t get the software working on either computer. My re-seller said it may be an issue Devs will have to help with, slightly freaking out as I have a deadline for Monday.

Hi - please contact directly to get you sorted.

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