Hello,
For several days I have been having problems. I can no longer import PDF files (even vector files) into Rhino. It tells me that the PDF format is not recognized.
Same if I want to export a 3D model in Sketchup format, it no longer appears in the list of possible export formats.
Any ideas what this is due to?
Can you look in Options > Plug ins and check if the various import/export plugins are checked/enabled? If not try checking them.
Hello, thank you for your reply, but everything seems to be activated.
Maybe try to repair the installation via Windows Programs - right click, choose Modify>Repair.
Indeed, I hadn’t thought of that. Well another problem, when I try to “repair” I get this error message: " rhino.msi:-2147023258"
I wanted to try a reinstallation, and it was also impossible.
rhino.msi:-2147023258
>>>>
>>>> C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253.log
>>>>
[14C0:6650][2025-03-05T07:32:53]i001: Burn v3.11.100.14911, Windows v10.0 (Build 26100: Service Pack 0), path: C:\Users\UTILIS~1\AppData\Local\Temp\{F22384DF-8C57-4575-97C4-65A6EF317EDD}\.cr\rhino_fr-fr_8.16.25042.13001.exe
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'BundleVersion' to value '8.16.25042.13001'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'CUSTOMER_NAME' to value ''
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'COMPANY_NAME' to value ''
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'INSTALLDIR' to value ''
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'LICENSE_METHOD' to value ''
[14C0:6650][2025-03-05T07:32:53]i000: Initializing hidden variable 'LICENSE_KEY'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing hidden variable 'LICENSE_VALIDATION_CODE'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'ZOO_SERVER' to value ''
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'DISABLE_INTERNET_ACCESS' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'ENABLE_AUTOMATIC_UPDATES' to value '1'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'SEND_STATISTICS' to value '1'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'RegistryRoot' to value 'Software\McNeel\Rhinoceros\8.0\Install'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'FolderName' to value 'Rhino 8'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'IgnoreFolderName' to value 'Rhino 8 WIP'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'CheckNETRuntime_Framework' to value 'Microsoft.WindowsDesktop.App'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'CheckNETRuntime_Version' to value '7.0.0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'CheckNETRuntime_RollForwardPolicy' to value 'LatestPatch'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing string variable 'CheckNETRuntime_Result' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_EN' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_FR' to value '1'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_IT' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_DE' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_ES' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_KO' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_JA' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_TW' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_CN' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_PL' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_CS' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_PT' to value '0'
[14C0:6650][2025-03-05T07:32:53]i000: Initializing numeric variable 'INSTALL_RU' to value '0'
[14C0:6650][2025-03-05T07:32:53]i009: Command Line: '-burn.clean.room=C:\Users\Utilisateur\Downloads\rhino_fr-fr_8.16.25042.13001.exe -burn.filehandle.attached=800 -burn.filehandle.self=616'
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Utilisateur\Downloads\rhino_fr-fr_8.16.25042.13001.exe'
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Utilisateur\Downloads\'
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253.log'
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'WixBundleManufacturer' to value 'Robert McNeel & Associates'
[14C0:6650][2025-03-05T07:32:53]i100: Detect begin, 19 packages
[14C0:2DF0][2025-03-05T07:32:53]i000: OnInitializeModify
[14C0:2DF0][2025-03-05T07:32:53]i000: PrivateDetect Begin
[14C0:2DF0][2025-03-05T07:32:53]i000: Failed to open license file: 'C:\ProgramData\McNeel\Rhinoceros\6.0\License Manager\Licenses\55500d41-3a41-4474-99b3-684032a4f4df.lic'
[14C0:2DF0][2025-03-05T07:32:53]i000: PrivateDetectNetCoreRuntime Begin
[14C0:2DF0][2025-03-05T07:32:53]i000: netcorecheck_path: C:\Users\UTILIS~1\AppData\Local\Temp\{B135445C-C734-423C-BC6C-EE429BF6074D}\.ba\helpers\NetCoreCheck.exe
[14C0:2DF0][2025-03-05T07:32:53]i000: CheckNETRuntime_Framework: Microsoft.WindowsDesktop.App
[14C0:2DF0][2025-03-05T07:32:53]i000: CheckNETRuntime_Version: 7.0.0
[14C0:2DF0][2025-03-05T07:32:53]i000: CheckNETRuntime_RollForwardPolicy: LatestPatch
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting string variable 'CheckNETRuntime_Result' to value '0'
[14C0:2DF0][2025-03-05T07:32:53]i000: PrivateDetectNetCoreRuntime End
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting hidden variable 'LICENSE_KEY'
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting string variable 'CUSTOMER_NAME' to value ''
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting string variable 'COMPANY_NAME' to value ''
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting string variable 'INSTALLDIR' to value 'C:\Program Files\Rhino 8\'
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'SEND_STATISTICS' to value 1
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'ENABLE_AUTOMATIC_UPDATES' to value 1
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'DISABLE_INTERNET_ACCESS' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_EN' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_FR' to value 1
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_IT' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_DE' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_ES' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_KO' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_JA' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_TW' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_CN' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_PL' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_CS' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_PT' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: Setting numeric variable 'INSTALL_RU' to value 0
[14C0:2DF0][2025-03-05T07:32:53]i000: GetSystemDefaultLangID() returned 1036
[14C0:2DF0][2025-03-05T07:32:53]i000: GetUserDefaultLangID() returned 1036
[14C0:2DF0][2025-03-05T07:32:53]i000: GetOsLanguage() returned fr
[14C0:2DF0][2025-03-05T07:32:53]i000: version_NT64 = 10.0.0.0; service_pack =
[14C0:2DF0][2025-03-05T07:32:53]i000: Comparing ver_64 (10.0.0.0) to ver_win_10 (10.0.0.0)
[14C0:2DF0][2025-03-05T07:32:53]i000: ver_64 >= ver_win_10
[14C0:2DF0][2025-03-05T07:32:53]i000: Showing UI from C:\Users\UTILIS~1\AppData\Local\Temp\{B135445C-C734-423C-BC6C-EE429BF6074D}\.ba\fr\modify.htm
[14C0:6650][2025-03-05T07:32:53]i000: Setting version variable 'WUAUENG_FILEVERSION' to value '1309.2501.23012.0'
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'ReadDisableInternetAccess' evaluates to false.
[14C0:6650][2025-03-05T07:32:53]i000: Setting numeric variable 'VC2010_exists' to value 1
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT INSTALLDIR' evaluates to false.
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'VC2015_build' to value '34433'
[14C0:6650][2025-03-05T07:32:53]i000: Setting numeric variable 'VC2013_exists' to value 1
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'MSWebView2_Standalone_version' to value '133.0.3065.92'
[14C0:6650][2025-03-05T07:32:53]i000: Setting numeric variable 'ReadDisableInternetAccess' to value 1
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT ZOO_SERVER' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i000: Registry key not found. Key = 'SOFTWARE\McNeel\Rhinoceros\6.0\License Manager'
[14C0:6650][2025-03-05T07:32:53]i000: Unsetting variable 'ZOO_SERVER'
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'VC2013_version' to value '12.0.30501.0'
[14C0:6650][2025-03-05T07:32:53]i000: Setting numeric variable 'MSWebView2_Standalone_exists' to value 1
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT SEND_STATISTICS' evaluates to false.
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT ZOO_SERVER' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i000: Registry key not found. Key = 'SOFTWARE\McNeel\Rhinoceros\8.0\License Manager'
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT CUSTOMER_NAME' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'CUSTOMER_NAME' to value ''
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT ZOO_SERVER' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i000: Registry key not found. Key = 'SOFTWARE\McNeel\Rhinoceros\8.0\License Manager'
[14C0:6650][2025-03-05T07:32:53]i000: Setting numeric variable 'VC2015_exists' to value 1
[14C0:6650][2025-03-05T07:32:53]i000: Setting numeric variable 'ReadEnableUpdatesKey' to value 1
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'VC2010_build' to value '167812379'
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'ReadEnableUpdatesKey' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'ENABLE_AUTOMATIC_UPDATES' to value '1'
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'NOT COMPANY_NAME' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i000: Setting string variable 'COMPANY_NAME' to value ''
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'VC2013_exists=1 AND VC2013_version>=v12.0.30501.0' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'VC2015_exists=1 AND VC2015_build>=33135' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'MSWebView2_Standalone_exists=1 AND MSWebView2_Standalone_version>=v116.0.1938.0' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i052: Condition 'CheckNETRuntime_Result=0' evaluates to true.
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: Redist_VC2013, state: Present, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: Redist_VC2015, state: Present, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: Redist_MSWebView2_Standalone, state: Present, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: Redist_NetCore_WindowsDesktop_Runtime, state: Present, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: rhino.msi, state: Present, cached: Complete
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: rhiexec.msi, state: Present, cached: Complete
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: en_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: fr_lang_pack, state: Present, cached: Complete
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: it_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: de_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: es_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: ko_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: ja_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: tw_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: cn_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: pl_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: cs_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: pt_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i101: Detected package: ru_lang_pack, state: Absent, cached: None
[14C0:6650][2025-03-05T07:32:53]i199: Detect complete, result: 0x0
[14C0:6650][2025-03-05T07:32:59]i200: Plan begin, 19 packages, action: Uninstall
[14C0:6650][2025-03-05T07:32:59]i000: Setting string variable 'WixBundleRollbackLog_fr_lang_pack' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_000_fr_lang_pack_rollback.log'
[14C0:6650][2025-03-05T07:32:59]i000: Setting string variable 'WixBundleLog_fr_lang_pack' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_000_fr_lang_pack.log'
[14C0:6650][2025-03-05T07:32:59]i000: Setting string variable 'WixBundleRollbackLog_rhiexec.msi' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_001_rhiexec.msi_rollback.log'
[14C0:6650][2025-03-05T07:32:59]i000: Setting string variable 'WixBundleLog_rhiexec.msi' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_001_rhiexec.msi.log'
[14C0:6650][2025-03-05T07:32:59]i000: Setting string variable 'WixBundleRollbackLog_rhino.msi' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_002_rhino.msi_rollback.log'
[14C0:6650][2025-03-05T07:32:59]i000: Setting string variable 'WixBundleLog_rhino.msi' to value 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_002_rhino.msi.log'
[14C0:6650][2025-03-05T07:32:59]w321: Skipping dependency registration on package with no dependency providers: Redist_NetCore_WindowsDesktop_Runtime
[14C0:6650][2025-03-05T07:32:59]w321: Skipping dependency registration on package with no dependency providers: Redist_MSWebView2_Standalone
[14C0:6650][2025-03-05T07:32:59]w321: Skipping dependency registration on package with no dependency providers: Redist_VC2015
[14C0:6650][2025-03-05T07:32:59]w321: Skipping dependency registration on package with no dependency providers: Redist_VC2013
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: ru_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: pt_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: cs_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: pl_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: cn_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: tw_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: ja_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: ko_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: es_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: de_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: it_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: fr_lang_pack, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: en_lang_pack, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: rhiexec.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: rhino.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: Redist_NetCore_WindowsDesktop_Runtime, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: Redist_MSWebView2_Standalone, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: Redist_VC2015, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[14C0:6650][2025-03-05T07:32:59]i201: Planned package: Redist_VC2013, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[14C0:2DF0][2025-03-05T07:32:59]i000: GetSystemDefaultLangID() returned 1036
[14C0:2DF0][2025-03-05T07:32:59]i000: GetUserDefaultLangID() returned 1036
[14C0:2DF0][2025-03-05T07:32:59]i000: GetOsLanguage() returned fr
[14C0:2DF0][2025-03-05T07:32:59]i000: version_NT64 = 10.0.0.0; service_pack =
[14C0:2DF0][2025-03-05T07:32:59]i000: Comparing ver_64 (10.0.0.0) to ver_win_10 (10.0.0.0)
[14C0:2DF0][2025-03-05T07:32:59]i000: ver_64 >= ver_win_10
[14C0:2DF0][2025-03-05T07:32:59]i000: Showing UI from C:\Users\UTILIS~1\AppData\Local\Temp\{B135445C-C734-423C-BC6C-EE429BF6074D}\.ba\fr\progress.htm
[14C0:6650][2025-03-05T07:32:59]i299: Plan complete, result: 0x0
[14C0:6650][2025-03-05T07:32:59]i300: Apply begin
[14C0:6650][2025-03-05T07:32:59]i010: Launching elevated engine process.
[14C0:6650][2025-03-05T07:33:01]i011: Launched elevated engine process.
[14C0:6650][2025-03-05T07:33:01]i012: Connected to elevated engine.
[305C:6374][2025-03-05T07:33:01]i358: Pausing automatic updates.
[305C:6374][2025-03-05T07:33:01]i359: Paused automatic updates.
[305C:6374][2025-03-05T07:33:01]i360: Creating a system restore point.
[305C:6374][2025-03-05T07:33:01]i361: Created a system restore point.
[305C:6374][2025-03-05T07:33:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31eedc70-ae06-4e1c-bc31-22a65ec52a4b}, resume: Active, restart initiated: No, disable resume: No
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {6F588191-7B68-4DC0-A4BB-93CAC4F036AB}, package: ru_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {852EEBCF-3C96-430A-BCA3-9A1EC8B04984}, package: pt_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {A285D617-2649-4EBF-A12C-0E679F95A14F}, package: cs_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {660F6426-44E1-4186-A9E6-82794A85857F}, package: pl_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {080BCB88-41B8-4F2F-A8FD-9563A91F2147}, package: cn_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {6EB8A7DA-0F71-409C-AEF9-83ACEAD401C1}, package: tw_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {6C3E9CC3-7ED8-4A60-805A-11E758C57CD7}, package: ja_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {23E32AB4-F713-4E9C-ABFC-D45C56F2BC8C}, package: ko_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {05EDD9EE-B829-43B0-94CA-B238CAEEE350}, package: es_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {CC03DE6C-756E-441C-A215-C7EBC81450C7}, package: de_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {34FAC0F6-C8D5-4D9F-A5C6-E919EE234668}, package: it_lang_pack
[305C:6374][2025-03-05T07:33:01]i326: Removed dependency: {31eedc70-ae06-4e1c-bc31-22a65ec52a4b} on package provider: {5546E02A-F370-47BF-9A1C-A6834F1B2D53}, package fr_lang_pack
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {5546E02A-F370-47BF-9A1C-A6834F1B2D53}, package: fr_lang_pack
[305C:6374][2025-03-05T07:33:01]i301: Applying execute package: fr_lang_pack, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[14C0:6650][2025-03-05T07:33:01]i319: Applied execute package: fr_lang_pack, result: 0x0, restart: None
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {063CF13E-B1BD-4411-BA0D-CF89E8AB87AD}, package: en_lang_pack
[305C:6374][2025-03-05T07:33:01]i326: Removed dependency: {31eedc70-ae06-4e1c-bc31-22a65ec52a4b} on package provider: {F4E3B1BC-7BEA-49E4-86A3-A15EA19C7CC7}, package rhiexec.msi
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {F4E3B1BC-7BEA-49E4-86A3-A15EA19C7CC7}, package: rhiexec.msi
[305C:6374][2025-03-05T07:33:01]i301: Applying execute package: rhiexec.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[14C0:6650][2025-03-05T07:33:01]i319: Applied execute package: rhiexec.msi, result: 0x0, restart: None
[305C:6374][2025-03-05T07:33:01]i326: Removed dependency: {31eedc70-ae06-4e1c-bc31-22a65ec52a4b} on package provider: {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}, package rhino.msi
[305C:6374][2025-03-05T07:33:01]i329: Removed package dependency provider: {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}, package: rhino.msi
[305C:6374][2025-03-05T07:33:01]i301: Applying execute package: rhino.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" CUSTOMER_NAME="" COMPANY_NAME="" LICENSE_KEY="*****" LICENSE_METHOD="" LICENSE_VALIDATION_CODE="*****" ZOO_SERVER="" DEFER_NET48_REBOOT="1" INSTALLDIR="C:\Program Files\Rhino 8\" ENABLE_AUTOMATIC_UPDATES="1" DISABLE_INTERNET_ACCESS="0" SEND_STATISTICS="1"'
[305C:6374][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to uninstall MSI package.
[305C:6374][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to execute MSI package.
[14C0:6650][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to configure per-machine MSI package.
[14C0:6650][2025-03-05T07:33:02]i319: Applied execute package: rhino.msi, result: 0x80070666, restart: None
[14C0:6650][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to execute MSI package.
[305C:6374][2025-03-05T07:33:02]i318: Skipped rollback of package: rhino.msi, action: Install, already: Present
[14C0:6650][2025-03-05T07:33:02]i319: Applied rollback package: rhino.msi, result: 0x0, restart: None
[305C:6374][2025-03-05T07:33:02]i323: Registering package dependency provider: {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}, version: 8.16.25042.13001, package: rhino.msi
[305C:6374][2025-03-05T07:33:02]i325: Registering dependency: {31eedc70-ae06-4e1c-bc31-22a65ec52a4b} on package provider: {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}, package: rhino.msi
[305C:6374][2025-03-05T07:33:02]i301: Applying rollback package: rhiexec.msi, action: Install, path: C:\ProgramData\Package Cache\{F4E3B1BC-7BEA-49E4-86A3-A15EA19C7CC7}v8.16.25042.13001\rhiexec.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[14C0:6650][2025-03-05T07:33:02]i319: Applied rollback package: rhiexec.msi, result: 0x0, restart: None
[305C:6374][2025-03-05T07:33:02]i323: Registering package dependency provider: {F4E3B1BC-7BEA-49E4-86A3-A15EA19C7CC7}, version: 8.16.25042.13001, package: rhiexec.msi
[305C:6374][2025-03-05T07:33:02]i325: Registering dependency: {31eedc70-ae06-4e1c-bc31-22a65ec52a4b} on package provider: {F4E3B1BC-7BEA-49E4-86A3-A15EA19C7CC7}, package: rhiexec.msi
[305C:6374][2025-03-05T07:33:02]i301: Applying rollback package: fr_lang_pack, action: Install, path: C:\ProgramData\Package Cache\{5546E02A-F370-47BF-9A1C-A6834F1B2D53}v8.16.25042.13001\redist\fr-fr\LanguagePack.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[14C0:6650][2025-03-05T07:33:03]i319: Applied rollback package: fr_lang_pack, result: 0x0, restart: None
[305C:6374][2025-03-05T07:33:03]i323: Registering package dependency provider: {5546E02A-F370-47BF-9A1C-A6834F1B2D53}, version: 8.16.25042.13001, package: fr_lang_pack
[305C:6374][2025-03-05T07:33:03]i325: Registering dependency: {31eedc70-ae06-4e1c-bc31-22a65ec52a4b} on package provider: {5546E02A-F370-47BF-9A1C-A6834F1B2D53}, package: fr_lang_pack
[305C:6374][2025-03-05T07:33:03]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31eedc70-ae06-4e1c-bc31-22a65ec52a4b}, resume: ARP, restart: None, disable resume: No
[305C:6374][2025-03-05T07:33:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31eedc70-ae06-4e1c-bc31-22a65ec52a4b}, resume: ARP, restart initiated: No, disable resume: No
[14C0:6650][2025-03-05T07:33:03]i399: Apply complete, result: 0x80070666, restart: None, ba requested restart: No
>>>>
>>>> C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_002_rhino.msi.log
>>>>
=== Verbose logging started: 05/03/2025 07:33:01 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\UTILIS~1\AppData\Local\Temp\{B135445C-C734-423C-BC6C-EE429BF6074D}\.be\Bootstrapper.exe ===
MSI (c) (5C:04) [07:33:01:988]: Resetting cached policy values
MSI (c) (5C:04) [07:33:01:988]: Machine policy value 'Debug' is 0
MSI (c) (5C:04) [07:33:01:988]: ******* RunEngine:
******* Product: {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}
******* Action:
******* CommandLine: **********
MSI (c) (5C:04) [07:33:01:990]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (5C:04) [07:33:01:990]: Grabbed execution mutex.
MSI (c) (5C:04) [07:33:01:991]: Cloaking enabled.
MSI (c) (5C:04) [07:33:01:991]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (5C:04) [07:33:01:991]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (DC:A8) [07:33:01:995]: Running installation inside multi-package transaction {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}
MSI (s) (DC:A8) [07:33:01:995]: Grabbed execution mutex.
MSI (s) (DC:80) [07:33:01:996]: Resetting cached policy values
MSI (s) (DC:80) [07:33:01:996]: Machine policy value 'Debug' is 0
MSI (s) (DC:80) [07:33:01:996]: ******* RunEngine:
******* Product: {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}
******* Action:
******* CommandLine: **********
MSI (s) (DC:80) [07:33:01:996]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (DC:80) [07:33:01:996]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (DC:80) [07:33:01:998]: SRSetRestorePoint skipped for this transaction.
MSI (s) (DC:80) [07:33:01:999]: MSCOREE not loaded loading copy from system32
MSI (s) (DC:80) [07:33:02:000]: End dialog not enabled
MSI (s) (DC:80) [07:33:02:000]: Original package ==> C:\WINDOWS\Installer\a0a358.msi
MSI (s) (DC:80) [07:33:02:000]: Package we're running from ==> C:\WINDOWS\Installer\a0a358.msi
MSI (s) (DC:80) [07:33:02:003]: APPCOMPAT: Uninstall Flags override found.
MSI (s) (DC:80) [07:33:02:003]: APPCOMPAT: Uninstall VersionNT override found.
MSI (s) (DC:80) [07:33:02:003]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (s) (DC:80) [07:33:02:003]: APPCOMPAT: looking for appcompat database entry with ProductCode '{F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}'.
MSI (s) (DC:80) [07:33:02:003]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (DC:80) [07:33:02:008]: Machine policy value 'DisablePatch' is 0
MSI (s) (DC:80) [07:33:02:008]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (DC:80) [07:33:02:008]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (DC:80) [07:33:02:008]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (DC:80) [07:33:02:009]: APPCOMPAT: looking for appcompat database entry with ProductCode '{F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}'.
MSI (s) (DC:80) [07:33:02:009]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (DC:80) [07:33:02:024]: Transforms are not secure.
MSI (s) (DC:80) [07:33:02:024]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\UTILIS~1\AppData\Local\Temp\Rhino_8_20250305073253_002_rhino.msi.log'.
MSI (s) (DC:80) [07:33:02:024]: Command Line: ARPSYSTEMCOMPONENT=1 MSIFASTINSTALL=7 CUSTOMER_NAME= COMPANY_NAME= LICENSE_KEY=********** LICENSE_METHOD= LICENSE_VALIDATION_CODE=********** ZOO_SERVER= DEFER_NET48_REBOOT=1 INSTALLDIR=C:\Program Files\Rhino 8\ ENABLE_AUTOMATIC_UPDATES=1 DISABLE_INTERNET_ACCESS=0 SEND_STATISTICS=1 REBOOT=ReallySuppress IGNOREDEPENDENCIES=ALL REMOVE=ALL CURRENTDIRECTORY=C:\Users\Utilisateur\Downloads CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=12380
MSI (s) (DC:80) [07:33:02:024]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{9FF16BF8-A18E-49C9-8BF4-BEBF4179985F}'.
MSI (s) (DC:80) [07:33:02:024]: Product Code passed to Engine.Initialize: '{F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}'
MSI (s) (DC:80) [07:33:02:024]: Product Code from property table before transforms: '{F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}'
MSI (s) (DC:80) [07:33:02:024]: Product Code from property table after transforms: '{F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}'
MSI (s) (DC:80) [07:33:02:024]: Product registered: entering maintenance mode
MSI (s) (DC:80) [07:33:02:024]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user.
MSI (s) (DC:80) [07:33:02:024]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'.
MSI (s) (DC:80) [07:33:02:024]: Product {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5} is admin assigned: LocalSystem owns the publish key.
MSI (s) (DC:80) [07:33:02:024]: Product {F4A49066-EB88-4498-A3EF-6CF65FCEDCA5} is managed.
MSI (s) (DC:80) [07:33:02:024]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (DC:80) [07:33:02:024]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (DC:80) [07:33:02:024]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (DC:80) [07:33:02:025]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (DC:80) [07:33:02:025]: Note: 1: 1729
MSI (s) (DC:80) [07:33:02:025]: Produit : Rhino 8 -- La configuration a chou .
MSI (s) (DC:80) [07:33:02:025]: Windows Installer a reconfigur le produit. Nom du produit : Rhino 8. Version du produit : 8.16.25042.13001. Langue du produit : 0. Fabricant : Robert McNeel & Associates. R ussite de la reconfiguration ou tat d
MSI (s) (DC:80) [07:33:02:027]: MainEngineThread is returning 1638
MSI (s) (DC:A8) [07:33:02:027]: No System Restore sequence number for this installation.
Une autre version de ce produit est d j install e. L{F4A49066-EB88-4498-A3EF-6CF65FCEDCA5}
MSI (s) (DC:A8) [07:33:02:027]: User policy value 'DisableRollback' is 0
MSI (s) (DC:A8) [07:33:02:027]: Machine policy value 'DisableRollback' is 0
MSI (s) (DC:A8) [07:33:02:027]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (DC:A8) [07:33:02:027]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (DC:A8) [07:33:02:027]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (DC:A8) [07:33:02:027]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (5C:04) [07:33:02:029]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (5C:04) [07:33:02:122]: MainEngineThread is returning 1638
=== Verbose logging stopped: 05/03/2025 07:33:02 ===
Based on the log file you provided, the main issues identified are as follows:
[305C:6374][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to uninstall MSI package.
[305C:6374][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to execute MSI package.
[14C0:6650][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to configure per-machine MSI package.
[14C0:6650][2025-03-05T07:33:02]i319: Applied execute package: rhino.msi, result: 0x80070666, restart: None
[14C0:6650][2025-03-05T07:33:02]e000: Error 0x80070666: Failed to execute MSI package.
This says that the Rhino.msi pacakge, which is embeded in the exe installer, coud not be run. This kind of problem is generally the result of a virus scanner deleteing things whiel Rhino installer is trying to run. Pls temporarily disable the virus/malware scanner and try installing Rhino again.