HP Zbook crashing

Rhino Windows Hardware
1

Is anybody else having issues with HP Zbook crashing?

2

Run -systeminfo and post the results.

3

I’m running Zbook G9 here and I have no issues.

4

Thanks-

Rhino 8 SR0 2023-10-24 (Rhino 8 BETA, 8.0.23297.13303, Git hash:master @ 4368ce4c82870d4ce7b0ef004198da23d48ffe5f)
License type: Commercial, build 2023-10-24
License details: Cloud Zoo
Expires on: 2023-12-08

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)
.NET 7.0.13

Computer platform: LAPTOP - Plugged in [51% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 9-7-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA RTX A1000 Laptop GPU (NVidia) Memory: 4GB, Driver date: 5-30-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 529.08
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-30-2023
Driver Version: 31.0.15.2908
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8 WIP\Plug-ins\Commands.rhp “Commands” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\rdk.rhp “Renderer Development Kit” 
C:\Program Files\Rhino 8 WIP\Plug-ins\AnimationTools.rhp “AnimationTools” 
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoRender.rhp “Legacy Rhino Render” 
C:\Program Files\Rhino 8 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots” 
C:\Program Files\Rhino 8 WIP\Plug-ins\MeshCommands.rhp “MeshCommands” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.0.23297.13303
C:\Program Files\Rhino 8 WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse” 
C:\Program Files\Rhino 8 WIP\Plug-ins\Displacement.rhp “Displacement” 
C:\Program Files\Rhino 8 WIP\Plug-ins\SectionTools.rhp “SectionTools”
5

I have the exact same machine with the exception of a newer Rhino Build.

If you are not fully ready to buy or upgrade to rhino 8. I’d recommend to sign up for evaluation and download the V8.1 release candidate.

6

Hi Sach - I’ve heard recently from other techs that it is worth updating GPU drivers even when they may seem to be reasonably up to date.

-Pascal

7

Thanks.
I didn’t realise an evaluation release was available. I’ll get that. Thanks

8

Thanks @pascal

9

There is a broad spectrum of seriousness associated with different types of crash. If you mean Rhino crashing then carry on here. If you mean BSODs then more serious action is required. What type of crash are you talking about?

10

A few weeks ago Rhino was crashing–don’t know if it was actually Rhino causing this or something else with the machine. It seemed only to crash when using Rhino–coincidence perhaps–but I use Rhino most of the time.
It seemed fixed after updating video drivers.

Now, over the past couple of weeks it has crashed a few times, but I think it’s the machine.

Thanks