Error message, "We are sorry, email address could not be verified"

[jaybee63]

Any advice on the error message that our developer is receiving when embedding with the Shapediver API into our website.
At present, the email address on the Shapediver export components is set to the developer’s email for testing purposes.

[pavol]

Read more in this Forum thread:

Email Export

The problem is likely caused by restrictions of the email server. There are no explicit limitations with email sending on our side. Your developer should check the network reports and update the mail server settings or in last resort switch to another one.